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2,974
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Reviewed 3 weeks ago

one of the best resorts in pattaya.... this was our second visit to centara grand mirage..... ,we were upgraded to the suite and the room was fantastic.....breakfast was great ..... . staff was helpful and always smiling.. specially Dear and Wimon at front desk and Nano in the restaurant.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Centara Hotels & Resorts
Thank JSK132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMCMBR, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 3 weeks ago

Dear JSK132,

Thank you for taking time out to tell us about your wonderful experience at Centara Grand Mirage Beach Resort Pattaya. We are delighted to read your comments and to hear you enjoyed the facilities as well as the service provided by our Team Members.

We trust your experience was pleasant and comfortable.
Our goal is to provide our guests with the “Perfect Holiday.”

We look forward to your return.

Warm regards,

Centara Grand Mirage Beach Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Good condition room and nice sea view. All swimming pools are very good to play with kids. Quality of water seems to need to care.Pool bar's food are good and delicious. Late check out is only available at 1 PM.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Centara Hotels & Resorts
Thank Odyssey680359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMCMBR, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 3 weeks ago

Dear Odyssey680359,

Thank you for expressing your appreciation not only about the hotel’s physical aspects and facilities, but also about the service our employees are so proud to act with such level of passion with our guests. Your comments will be shared with our team.

There is nothing more motivating for us than receiving feedback like yours to continue providing services beyond our guests’ expectations.

Please let us know when your plans bring you back, and we will be happy to assist with your arrangements.

Warm regards,

Centara Grand Mirage Beach Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

My son's favorite hotel!! Our family visited Centara Grand Mirage 3 times during the past 3 years, and my kid wants to fly back to hotel again with his classmates and friends on our flight to home :(

He enjoy the swimming pool and kids room. All the Safety Guards are nice to him.
Applause for Entertainment Team (@Damy the Captain, @Malden the Spider Man), kids enjoy the time in Super Hero Evening and T-shirt Painting. He makes several new friends in the event.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank speedeagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMCMBR, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 4 weeks ago

Dear

Thank you for expressing your appreciation not only about the hotel’s facilities, but also about the service our employees are so proud to act with such level of passion with our guests. Your comments will be shared with our team.

There is nothing more motivating for us than receiving feedback like yours to continue providing services beyond our guests’ expectations.

Please let us know when your plans bring you back, and we will be happy to assist with your arrangements.

Warm regards,

Centara Grand Mirage Beach Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 5, 2018

Thank you for good time
Thanks for your honest smiles

This was our first time but definitely not the last one.
We like this wonderful resort special Coast bar SIMPLY UNREAL FOOD AND COCTAILS
WE RECOMMEND MIRAGE RESORT TO EVERYONE

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Sightseer46934164354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMCMBR, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded November 5, 2018

Dear Sightseer46934164354,

Thank you for sharing your experience at Centara Grand Mirage Beach Resort Pattaya.
We are very grateful to hear your comments regarding our team.
It is truly motivating and rewarding for them to hear they were able to make a positive impact during your visit.

We sincerely hope that you have the opportunity to return soon!

Warm regards,

Centara Grand Mirage Beach Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 4, 2018 via mobile

Have just returned from our second holiday staying at the Central Grand Mirage.

One of the main reasons we returned was for the Carpe Diem team. Unfortunately there did not seem to be a great presence this year. Last time we stayed flyers were handed out at breakfast and the team were highly visible. This year no flyers and the team appeared to be based in the main entrance for a great deal of the day. Why?

Has there been a change in policy? For a hotel which is family orientated the kids were fairly bored.

At Halloween the party flyers were given out at 4 p.m. on the day surely these could have been given out a few days earlier.

Rooms were kept clean and all staff were friendly.

Date of stay: October 2018
Trip type: Travelled with family
1  Thank sarahhM239BH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMCMBR, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this reviewResponded 4 weeks ago

Dear Sarah H,

Thank you for sharing your comments regarding your recent stay with us at
Centara Grand Mirage Beach Resort Pattaya.

We are getting more Carpe Diem members to entertain our valued guest in very soon. However there might be some different points from previous but please rest assure all difference is in the better way as we strive for continuous improvements.


We hope to welcome you back to stay with us in the future.

Best Regards,
Centara Grand Mirage Beach Resort Management

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