Great tour they took great care of us and there was never a dull moment. Staff was friendly and cabins were clean. Food was great. However they would need a better communication with guests such as offering printed out schedule of the cruise with times, we were caught out with no prior heads up, to get on the small boat to get to the beach so we didn't have time to get ready for it. But overall great value for the money and they try hard to please customers.
Great trip all round very relaxing beautiful scenery. special mention of our guide Dan who was very helpful. Took many great photos while we were kayaking and sent them on to us.
Excellent experience, Cruise ship was excellent staff was very supportive, guide Duc was very impressed and help full
Had a wonderful trip to halong bay, Duc was very attentive and entertaining, could my do enough for everybody. Good mix of people. Cabins were fantastic, wonderful surprise. Staff were excellent, meals great and lots of activities.
This is undoubtedly one of the highlights of any Vietnam tour. Can I suggest you take the 2 night cruise. This allows you to go kayaking through spectacular caves, and on a beautiful day cruise. It is very relaxing. The food onboard is spectacular, and the cruise leaders lovely.
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For the price paid, there's really nothing to complain about! We were a family of 4 with a 2D-1N stay. The 3.5-hour ride from Hanoi was very long!!
The cruise itself was good, food was decent, guides were fun!
Rooms were not the best, the beds were not very clean and the AC was not working properly.
You also need the key to lock the room from the inside, so you cannot really split up from your partner or room buddy.
For the price paid, there's really nothing to complain about!
We were a family of 3 with a 2D-1N stay. The 4-hour ride from Hanoi was uncomfortable as we were seated right at the back and the van often jerked violently. However, everything else about the package was great. The cabin on the cruise was quiet and of reasonable size. I have a weak back but found the bed comfortable. Meals were served in a communal dining area which was nice as guests got to know one another. The meals, while not anything fancy, were large and served promptly.
Our guide Kenny spoke English fluently and was friendly and highly attentive to all guests' needs. There were minor issues in our cabin - some bugs and a still-damp blanket - but Kenny and the crew resolved these immediately.
Activities included in the price were enough to keep guests entertained throughout the two days: visiting the islands, swimming, kayaking and nighttime squid fishing.
Would recommend for the great value and high service quality.
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