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“MAGICAL EXPERIENCE”
Review of Emperor Cruises

Emperor Cruises
Ranked #37 of 137 Tours in Halong Bay
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Cruise artfully with Emperor Cruises which offers private day tours and five star all-inclusive cruises in Halong Bay and Bai Tu Long Bay, Vietnam
Useful Information: Activities for older children
Reviewed April 4, 2018

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOHN P, Owner at Emperor Cruises, responded to this reviewResponded April 6, 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (127)
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"king and queen"
in 3 reviews
"tea ceremony"
in 3 reviews
"large deck"
in 2 reviews
"floor to ceiling windows"
in 2 reviews
"booked days"
in 2 reviews
"sun loungers"
in 2 reviews
"cruise director"
in 3 reviews
"cake"
in 3 reviews
"crew members"
in 2 reviews
"special thanks"
in 2 reviews
"luxury cruise"
in 2 reviews
"smaller boat"
in 2 reviews
"lunch and dinner"
in 2 reviews
"amazing experience"
in 2 reviews
"night cruise"
in 3 reviews
"fishing village"
in 2 reviews
"one night"
in 2 reviews
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37 - 41 of 127 reviews

Reviewed April 3, 2018 via mobile

This cruise truly was 5 star. Excellent service, delicious food, creative cocktails, and a varied itinerary with interesting activities like cave visits, kayaking, spring roll making, a dress up dinner, and time to relax as well. The staff were fabulous and made sure we were well taken care of: one night I wasn’t feeling well and they had dinner delivered to our room. The 2 nights is amazing as you really get to see the beauty of the Bay without a lot of other boats. We got to visit a white sand beach and go swimming - which was amazing. Massages were included which was incredible! We were celebrating an anniversary, and the staff made us a special cake and sang to us. This whole experience was 10/10 and I would highly recommend Emperor Cruises to anyone interested in a tour of Ha Long Bay.

1  Thank Anjulie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOHN P, Owner at Emperor Cruises, responded to this reviewResponded April 4, 2018

Dear Ms. Anjulie,

Good morning from the natural wonder of Bai Tu Long Bay, Vietnam!

It is our pleasure for us that you chose Emperor Cruises Ha Long to celebrate your anniversary. I would like to take a moment to thank you for your kind remarks as above. Your praise of our service and its people is most gratifying especially our team is the greatest asset of our company.

It is unusual for someone to take the time to express his satisfaction with a product or service. It’s people like you who make our special effort worthwhile. I will forward your compliments to all the staff on board. It is a great motivation for us to continue to deliver and further enhance the personalized services to ensure that our guests will enjoy every single moment spending with us.

We are pleased that you like your cruising experiences as much you do. When our company creates memories touching hearts, we really believed that they give you many years of enjoyment.

Thank you again for your kind words and we look forward to welcoming you aboard again in Ha Long Bay, Nha Trang Bay, Cat Ba Archipelago or Emperor Expeditions on the Red River. I am proud to know I’ve been of service in Emperor Cruises Bai Tu Long Bay.

If you need anything do not hesitate to contact me or our team.

Cordially yours,
John Pham

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 25, 2018

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOHN P, Owner at Emperor Cruises, responded to this reviewResponded March 25, 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 23, 2018 via mobile

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOHN P, Owner at Emperor Cruises, responded to this reviewResponded March 25, 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed March 22, 2018 via mobile

If you want to visit halong bay you must choose this cruz!!
Its so private (only 8 suits) and the stuff are so sensitive, kind and helpful.
The service its all inclusive on the highest standard you can ask for.
And the rooms are even better in reality.
We travel a lot in a high standard and this was one of the best!

2  Thank Amit K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOHN P, Owner at Emperor Cruises, responded to this reviewResponded March 25, 2018

Dear Ms. Amit,

Good morning from the natural wonder of Bai Tu Long Bay, Vietnam!

It is our pleasure for us that you chose Emperor Cruises Ha Long for your vacation with your husband. I would like to take a moment to thank you for your kind remarks as above. Your praise of our service and its people is most gratifying especially our team is the greatest asset of our company.

It is unusual for someone to take the time to express his satisfaction with a product or service. It’s people like you who make our special effort worthwhile. I will forward your compliments to all the staff on board. It is a great motivation for us to continue to deliver and further enhance the service excellence you value and provide more personalized services to our passengers.

We are pleased that you like your cruising experiences as much you do. When our company creates memories touching hearts, we really believed that they give you many years of enjoyment.

Thank you again for your kind words and we look forward to welcoming you aboard again in Ha Long Bay, Nha Trang Bay, Cat Ba Archipelago or Emperor Expeditions on the Red River. I am proud to know I’ve been of service in Emperor Cruises Bai Tu Long Bay.

If you need anything do not hesitate to contact me or our team.

Cordially yours,
John Pham

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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