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All reviews old quarter ice coffee complimentary fruits halong bay small buffet pho bo amazing staff small hotel birthday cake recommend this hotel visit hanoi executive room perfect location water pressure boutique hotel airport transfer welcome drink
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Reviewed April 3, 2018 via mobile

thanks for everyone at there.
i had a specialy goooood time in Vietnam because of you guys!
helping me to buy my date usim card, install it on my cell phone. even he doesnt know the my language.
when my mom is exhausted from extreme heat, they gave a special care and care! ( i cant forget bbbbig bowl of ice. kk)
and even we checking out, they keep our luggage for safely.
i visit here for my boyfriend's recommendation. and it is mt vest choice.
thanks for everyone, and if i go Vietnam again, ill stay there again.
have a lovely day, lovely kind people at threre! thanks!

Date of stay: July 2017
Trip type: Travelled with family
Thank mihyunY3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

The room was very nice. We had the room 401 with a really nice balcony overlooking the street. The space was decent and very clean. They leave you a few complimentary good such as fruits and wine - a nice touch. Staff is friendly and well mannered. The breakfast is quite good. The location is very good but the street can be a bit noisy but nothing awful.
Overall experience was excellent for such a cheap priced hotel. More than you'd expect and it surpassed my expectations.
I recommend this place.

Date of stay: April 2018
Trip type: Travelled as a couple
Thank 761yand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 31, 2018

We went to Hanoi from 27 MAR to 31 MAR. We are so lucky that we welcome by friendly staff at the reception with nice welcome drink. They takes initiative to help introducing nice shops and dining areas to us. We especially need to thanks Kate who takes us personally to the shops to buy the traditional food. She also takes good care of us, helping us to arrange the airport transfer. We booked another night at the Serene Premier Hotel, she took us and helped us to transfer luggage to the hotel. The breakfast is simple but awesome, remember order Ginger Tea. We enjoyed our stay in this hotel, it is the best experience for me so far. Many thanks again to the staff and Kate.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank EvaLai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 29, 2018 via mobile

Great service, especially from the front desk team! They are quick to offer dining recommendations and help with requests. We took the triple family room which was clean and comfortable. The bathroom was very clean. Ask for higher floor for a quieter sleep. There is a small alley next to the hotel where locals do their marketing - look for local fruits to buy there!

Date of stay: March 2018
Trip type: Travelled with family
Thank igoseeworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 28, 2018 via mobile

Stayed here for one night. It was perfect. The service was fabulous. When we checked in we had prepaid for a large room, the room was on the third floor at the front of the hotel, very spacious and bright. However; lots of street noise. We asked if we could get a room on the back of the hotel and they accommodated without any fuss. In fact, the room we moved to was smaller and less per night, so they refunded us the amount we prepaid with Booking.com and only charged us the cheaper rate. The room on the back was very quiet and comfortable. The breakfast was good and had both local and western essentials. Great value, clean and quiet (ask for a back room).

Date of stay: March 2018
Trip type: Travelled as a couple
Thank Erin0111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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