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Review Highlights
Excellent car hire service

We were a group of 16 travelling from HCMC to Hanoi for an inter school swim competition. We... read more

Reviewed November 7, 2018
GlobeTrotting588040
Amazing Vietnam

Smooth transfers Extremely helpful and courteous staff Did not loose their cooleven when unexpected... read more

Reviewed October 21, 2018
Ripuswati
via mobile
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All reviews private car excellent service bai dinh toyota vios free tour guide fast response including airport transportation service halong bay excellent driver driver mr airport transfer booked tours day trip pick ups thank you very much nice trip
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Reviewed April 4, 2018 via mobile

Ethan and his colleagues were very helpful and all arrangements met my expectation which was good. Highly recommend.

Date of experience: March 2018
Thank Estelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 3, 2018 via mobile

I booked with Hanoi Journey because there were so many great reviews on trip advisor. I was 100% satisfied with the service. Ethan helped me to book drivers for the following journeys:
1) Hanoi airport pick up to hotel
2) Hanoi - Halong bay - Hanoi (return the next day as was on 1 night cruise)
3) Hanoi - Sapa - Hanoi (2 nights)
4) Danang Airport transfer to Hoi An
5) Hoi An Hotel - Danang Hotel transfer

All these services were booked with very little notice (1-2 days for the transfers and a week for the Ha Long and Sapa tours) and Ethan was able to give me great, competitive prices and reliable services, drivers were all on time, polite and helpful.

Would recommend this company to organise any drivers you need. We were planning our trip as we went, therefore was updating Ethan with our hotel, literally the day before we arrived and he was just fantastic to work with. Just email Ethan and he will be able to assist you! You should have a solid plan of where you want to go and what you wish to see and stop for along the way, because then Ethan can relay this to the driver so there is minimal confusion and he can quote you properly.

Can't wait to come back to Vietnam!

Date of experience: April 2018
Thank Explore162744
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 1, 2018

Booked 2 tours with Ethan. 3D2N CaoBang and Ba Be Lake and 1D Trang An & Bai Dinh tour. Arranged for airport transfer(Return). Keep us well informed of the details and updates of our booking. Disadvantages: deposit payment USD incurred a 3% fees by the CC. Ethan personally comes to collect the balance payment from us at the hotel rather than we make a trip to his office. Personal touch. His rates are slightly better than directly book with tour travel agent. Well done and keep up the positive attitude, Ethan.

Date of experience: March 2018
Thank CrazyBun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 29, 2018 via mobile

We used Hanoi Journeys 3 times over the last week in Vietnam. (1) Airport pick up Hanoi (2) Overnight trip from Hanoi to Thai Nguyen and then to the Airport again (3) Drive from Hue to Hoi An taking in some sights along the way.

All 3 journeys were excellent. Lovely vehicles with great drivers and guides.

Ethan the owner is a really nice guy who was easy to deal with and was great when negotiating trips and prices.

Our trip to Thai Nguyen was a bit out of the norm but this was no problem for Ethan. He came with us himself as our guide. He made sure we were ok every step of the way and translated for us with ease & efficiency. Himself and the driver took us everywhere we wanted to go on spec and nothing was too much trouble. Even at meal times Ethan would explain the menu, help us order and check in on us a few times, giving us plenty of space and time to ourselves.

Our drive from Hue to Hoi An again was very enjoyable with a nice guide who was very knowledgeable. We stopped at Lang Co, Hai Van Pass & Marble Mountain.

I’d have no problem recommending Hanoi Journey, you’ll be well looked after.

Date of experience: March 2018
Thank Lollyok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 24, 2018 via mobile

We had hire car with driver for a week from Hanoi to Ninhbinh- Halong bay- caobang- ban gioc water fall then back to Hanoi. Every thing went so well, thanks to the driver Vy he very good driver, drive with care. We travel 4 people so We had a Toyota 4xWD was very comfortable nice & clean, they pick us up and drop off at airport as well, and the price is very reasonable , I would strongly recommend Hanoi journey to everyone, they very good organised and easy to communication by email, we have no problem whatsoever. Thanks to Hanoi journey ( Ethan) make our Vietnam trip more beautiful.

Date of experience: March 2018
Thank huynh66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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