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All reviewsrestaurant recommendationsexceptional serviceold quarterthe staff were extremely helpfulthe breakfast areasmall hotelhalong bayhotel roomexcellent staywelcome drinkcomfortable bedtop floorrecommend this hotelhoan kiem lakehanitracysapa
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Reviewed April 4, 2018 via mobile

Me and my wife stayed here twice either side of a halong bay cruise. The hotel was Fantastic! The staff were brilliant, very helpful in every way from looking after us to giving us advice about where to go in the great city of Hanoi. Great location in the famous old quarter of the unforgettable city. Would definitely stay again.

Stayed: April 2018, travelled as a couple
3  Thank MikeyHaynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018 via mobile

We stayed in the balcony suite and it was excellent. The room was large, bright and clean. The location was also perfect. But what really excelled with this hotel is the customer service (in particular Hani who even looked after us once we were back in Hanoi after our initial stay). Will definitely stay again.

Stayed: April 2018, travelled as a couple
4  Thank Wander556813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 3, 2018 via mobile

Great location in the the Old Quarter close to many attractions and in the I middle of a really busy and interesting area. Exceptional service from all of the staff, Hani and Vivian in particular. Highly recommended!

Stayed: April 2018, travelled as a couple
3  Thank kanct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2018

If you need a hotel to be in Hanoi, you must go to Nova Luxury Hotel.

The location is the best to be near everything you need, The breakfast is delicious and the most important is the staff !! A friendly team ready to care of you.

  • Stayed: March 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
4  Thank elizabethe284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

A well located hotel close to everything. Very spacious clean rooms. Staff very friendly and extremely helpful especially Hani who was lots of fun and very kind would definitely stay again.
Breakfast included was very nice. Dinner recommendation was excellent

Stayed: April 2018, travelled with friends
3  Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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