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Silk Path Hotel
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Reviews (2,526)
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2,526 results
Traveller rating
1,724
684
97
16
5
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1,724
684
97
16
5
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All reviewsconcierge teambaopiano barold quartergreat hotelexecutive roomrecommend this hotelhalong baywalking distancefrench quartertravel agentbreakfast buffetexcellent locationcentral locationan upgradethe hustle and bustlestayed here for nights
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30 - 35 of 2,526 reviews
Reviewed 2 weeks ago via mobile

Staff was really helpful and friendly, thanks to Ngoc Anh front desk. He showed us many places nearby to eat, drink, walking, shopping,.. For breakfast it was good, good string Vietnamese coffee. The room were a little small but everything fit and the equipment was state of the art. Really enjoyed our stay and would suggest this hotel to close friends and family. Thank you.

Stayed: April 2018, travelled with friends
Thank JordanCass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 1 week ago

Dear JordanCass,

Thank you for staying with us and for sharing your wonderful review regarding your experience at Silk Path Hotel Hanoi.

It is a delight to read that our helpful and friendly staff, breakfast, and the room fulfilled your needs and expectations. Our colleagues and staff, Ngoc Anh in particular, will be so encouraged by your warm words.

We sincerely look forward to your return soon.

Best regards,
Trinh Linh Chi
Marketing Communication Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

This hotel is wonderful! Luxurious, but affordable. Great breakfast buffet. Staff very helpful when we had to hang around awhile after checkout in lobby. Highly recommend! Convenient to shopping, clean, comfortable.

Stayed: April 2018, travelled with family
Thank glp012849
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 1 week ago

Dear glp012849,

Thank you for sharing a great review about your stay at Silk Path Hotel Hanoi with the TripAdvisor community.

It is a delight to read that the hotel itself, buffet breakfast, the services for our staff, and our central locationmet your expectations. Indeed, we want to bring value that is worth your money, and we are happy to know that you have felt so.

Thank you once again, and we look forward to your return in the future.

Sincerely,
Trinh Linh Chi
Marketing Communication Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
3
Reviewed 2 weeks ago via mobile

Absolutely loved this place. The hotel is well located and the staff were extremely helpful. Khoi, Hai and the rest of the concierge teams were amazing. Highly recommended. The hotel was very clean and the rooms were spacious.

Stayed: April 2018
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 1 week ago

Dear our distinguished customer,

The Silk Path team wants to thank you for sharing such a wonderful and encouraging feedback.

We are so delighted to know that you had a pleasant stay with us, as well as enjoying our central location, the customer service, cleanliness and the spacious room. The team, especially Khoi and Hai, will be so proud and happy by your remarks.

Your return in the future will be a pleasure for us.

Sincerely,
Trinh Linh Chi
Marketing Communication Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Just stayed is The Silk Path hotel, Hanoi what a great experience it was from the friendly reception staff, the ever helpful and polite concierge service to the exceptionally clean room. Centrally located for all the sites, within easy walking distance of great restaurants and the Lake.Everyone at Silk Path deserves a BIG thank you, the start to our Vietnam holiday was excellent. Would recommend to anyone considering this hotel for their Hanoi stay. Cam on (thank you).....

Stayed: April 2018, travelled with family
Thank Peter & Sharron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 1 week ago

Dear Peter & Sharron M,

Thank you for taking your time to share such a generous review about your experience at Silk Path Hotel Hanoi.

We genuinely want to provide our customers with the best services and make them feel comfortable at our hotel, and we are so delighted to know that you have felt so as well as enjoyed the rooms and our central location. Your compliments will definitely be shared with the team as an encouragement for the job well done.

We all hope we will have the pleasure to host you at out hotel and make your stay more enjoyable in the near future.

Sincerely,
Trinh Linh Chi
Marketing Communication Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Visited as part of a 3 centre in Vietnam. Staff are fantastic, can’t do enough for you. Ate in the hotel a few times and quality of food was excellent , breakfast selection superb. Great location and able to walk to major sights . Rooms spacious with good showers.

Stayed: April 2018, travelled as a couple
Thank lisa j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 1 week ago

Dear lisa j,

We want to send big thanks to you for a wonderful review about your recent stay with us.

It is a delight to read that our colleagues and staff were helpful and that you enjoyed the food, the wide breakfast selection, as well as our central location and the appointed rooms.

The Silk Path team truly hope we will have another opportunity to host you at our property in in the near future.

Sincerely,
Trinh Linh Chi
Marketing Communication Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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