I am novice, solo traveller who, booked this great hotel late sept 2015.
First, of all, I must mention that in the months between booking and arrival, I made a number of requsts and questions by email. In each case I had a personal email response within 24 hours.
I was met at the Hanoi airport and brought directly to the hotel.
The rooms and other facilities (restaurant) were excellant. Better than I had expected; clean, fully equipped, and very attractive.
It was the service prrovided by staff that added most to the success of my trip. They recommended walks, restaurants, shopping, and helped arrange local, transportation.
Excursions to Sapa (night train, 2nd hotel, and treks) , Halong Bay - beautiful, Ton Loc, and even Da trang and Hoian were arranged at the desk, for good prices, and all without a hitch.
I stayed here due to great recommendations on Trip Advisor. I can only concur and encourage you to make it your place to stay.
The service provided by Alex, Henry, Felix, and Vivian, Zwi is outstanding and will only make your stay more successful.
I would like to thank each and everyone of them for making my vacation awesome. Congratulations on a fine Hotel!More
- Free Wifi
- Breakfast included