We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Nearby Hotels
Reviews (132)
Filter reviews
132 results
Traveller rating
39
55
22
8
8
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
39
55
22
8
8
See what travellers are saying:
Selected filters
Filter
Updating list...
70 - 75 of 132 reviews
Reviewed November 1, 2012

[Please note travel dates: 11/23/2011 - 11/27/2011, am compiling reviews from agoda to tripadvisor as well.]

This hotel is very well kept and clean. We booked the royal view room (which does not have any view of the lake...faces a stretch of bustling street instead), stayed 4 nights, in the old quarter district. We were happy with the amenities, fresh and clean towels daily, daily fruit basket, daily housekeeping two flat screen tvs with all the hbos & nat geo & etc, with a laptop and wireless connected, lounge area and toilet was spacious, i guess it was all good. service was excellent, there's always someone smiling and greeting u at the lobby and opening your doors and were able to assist with our queries.

bfast was not that great a selection, quite local fare but still it was more than sufficient. it is located along a stretch of streets that sold shoes, bustling but street noise is kept out as we stayed at higher floors.

downside was that for certain mornings there were loud renovation noises from the next building (starts exactly at 7.00 am) but this was ok for us as we were usually up early and out most times. the noise usually stops by around 4 or 5pm.

Sightseeing/Attractions Tip:
water puppet theatre is within 5 mins walk (to left of hotel) and hoan kiem lake is opposite the water puppet theatre. places to eat: sago, city view all walking distance from hoan kiem lake

Date of stay: December 2011
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank GLEE76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 31, 2012

We spent 3 nights at the Hanoi Royal View Hotel. This is our third stay in Hanoi and we've previously stayed in 4 hotels. Our main purpose of this trip was to eat, I had a craving for Vietnamese food.

Location:
The hotel is located in the old quarter (shoe street) walking distance from the lake. Getting around is really convenient and most places are walkable. 1 min walk or just down the street is Green Tangerine and across from it a bar that serves cheap beer and great coffee.

Rooms:
The rooms are small and not terribly well maintained. But this is typical of an old quarter hotel. We've noticed a few "big" hotels have popped up in the old quarter but they seem to lack charm. There was no view of any kind and definitely not royal. The room had no windows except a tiny one that looked into the staircase. The beds are extremely firm/hard and gave us both a sore back. Note to bring your own toiletries, they toiletries provided are very basic. The walls are very thin, you can hear pretty much everything happening on the floor and downstairs.

Service:
What most old quarter hotels lack in fancy rooms they make up with fantastic service. Unfortunately this hotel lacked that interest. Right from the point where I called to confirm my reservations, they have repeatedly tried to sell us a "package". When they realise they could not tell us a tour their interest level in us also dropped. We were somewhat invisible. Having said that, there was an exceptional bell boy who was always ready with a smile and helpful whenever he could. He made all the difference in returning to the hotel.

Food:
The breakfast at the hotel was dismal. Most of the food is left on the table looked dried out and unsanitary. The yoghurt was left on a plate without an attempt at keeping it chilled. The pho (which is usually the highlight of breakfast for me) was decent. The meat however I avoided.

We didn't pay for the hotel on this occassion so I can't comment on whether it was good value for money. I am assuming like most hotels of this standard in the old quarter it was decently priced. I doubt I would ever stay here again, there are much better hotels in Hanoi at this price point.

Room tip: Might be quieter on the higher floors.
Date of stay: October 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TheChubbs9123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 18, 2012

Our family of 5 comprising 2 adults and 3 children stayed at this hotel over 4 days and in between our Ha Long adventure (where they stored our luggage without charge) in late September in their Family room consisting of 2 single beds and 1 queen. The hotel is fairly new, clean and modern though don't expect a "real" window. As space is very limited in Hanoi, we were able to touch the wall to the next building by opening our window. Balcony rooms are available though I believe only for rooms located at the front of the hotel and definitely not for Family rooms as my request for one (with additional payment offered) was answered by this advice.
The beds at this hotel were one of the hardest experienced throughout my travels in Vietnam at numerous hotels. House Keeping was exceptional and trustworthy. Wifi was complimentary though this is often the case in hotels throughout Vietnam. The breakfast buffet was average and caters for both Western and Asian taste buds.
The one thing I cannot fault about this hotel is the staff who were extremely helpful and genuine with their advice and recommendations.
The hotel also offers tour services which we did not utilize after witnessing an enquiry from another guest who was subjected to a rather pushy experience.
The location of this hotel is spot on. Located within the "shoe" street area of the Old Quarter, the Lake is located within a 1 minute walk with access to restaurants and other retail businesses plentiful. It was a pleasure just to sit in front of the hotel and watch the hustle and bustle of Hanoi in front of your eyes.
I would stay at this hotel again purely based on the location and high level of service displayed.

Date of stay: September 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank SleMto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 9, 2012

Friend and I chose this nicely furnished hotel over the highly-ranked Meracus hotel two doors away. Location was excellent along the footwear street, with interesting shops nearby. We were warmly welcomed by Mr Tom. We wanted only a simple twin room, but was upgraded to and excellent room that could fit four. Hotel price was really great value for money... newly furnished rooms, huge bathrooms with big shower, wifi, fresh fruits in the room. The included buffet breakfast was fantastic with good quality and nicely presented food, menu that changes each day, and friendly staffs that offer to cook pho or fried egg for you. Each time when we returned from walking in the streets, we were greeted with warm smiles from the frontdesk staffs.

We booked our Halong Bay and Sapa trip with the hotel too. It's great that they had a room reserved for us to shower during the transit on return from Halong and waiting for the night train. And when we came back from Sapa at 7am, they kept a room ready for us to check in early.

Do bear in mind that the prices quoted are exclusive of a 10% government tax.

The boat in Halong Bay (V'Cruise) was nice, but the journey to get there and return was horrible in a cramped and uncomfortable minivan.

Also the partner hotel in Sapa (Global Hotel) was a bit of letdown... no room service, stained linens, no wifi in the room, staffs that blast the music while you're having breakfast. Nevertheless, room was big and the higher rooms had good views, food was good. Service was mediocre... they did not tell the guide where to drop us to wait for the return train to Hanoi... and we had to wander on the streets with a can't-be-bothered guide. You can (and probably should) opt to pay more to get a better hotel in Sapa.

Date of stay: September 2012
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mhfw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 27, 2012

My wife and I stayed here for 5 nights before starting a tour into China. It proved to be an excellent choice after our first choice motel cancelled due to renovations. Turn left as you leave and in one minute your are at the lake. Turn right and in a few minutes you are lost in the centre of the old quarter. We had an excellent room at the front of the 5 th floor with a balcony above the trees. The room was spotlessly clean with all new furniture and fittings, including an electronic safe. The shower and toilet area was massive and spotless. The staff were always very friendly and helpful. The breakfast Buffett, which was included, was great. We got to try lots of different foods from noodles, to bacon to eggs to creme brûlée. The menu also changes each day and the chef would cook fresh eggs for you anyway you liked them, though poached was a challenge. I would recommend this hotel to anyone, from my son to my mum. We can not believe we were so lucky to spend 5 wonderful nights there.

Date of stay: September 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank bollon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
View more reviews