We moved to the Pearl Suites after a error on our booking at the sister hotel Asia Pearl hotel. The hotel had only just opened. We found the staff at reception very friendly and willing to help us to book tickets to the water puppet show (even escorted us to the show). The rooms are spotlessly clean, great size bathrooms and trendy showers, nice hot showers. Lots of great resturants within walking distance of the hotel.
We left our luggage at the hotel while we went to Halong Bay, on return back to the hotel they arranged us a room for us to shower, change and repack our bags for the train to Sapa. We were escorted to the train, even shown to our cabins. Met on arrival back at the station and taken back to the hotel. Could not ask for better service.
I cannot thank to staff enough for helping us to enjoy our stay in Hanoi.More
- Free Wifi