Fantastic hotel..... Very good value and great location.
Booked halong bay trip with these(ALOVA GOLD) and got the best price..... Much cheaper than other guests on the boat, however our Halong Bay trip was cut short due to bad weather which meant we were entitled to 40% of our money back.... Alec the manager gave us back the 40% of the trip cancellation entitlement without any hesitation (read the cancellation policy of halong bay trip before you book)
Rooms are very clean, very comfortable, wifi is great, breakfast was outstanding especially the homemade pancakes and the pho gha noodle soup.
Staff are really friendly and we would recommend this hotel.
As it was low season we got upgraded to a suite during one of our visits too.
Stayed twice during our Vietnam trip.More