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All reviews studio suite great location old quarter hang gai street piano bar halong bay busy street no window without windows other hotels hoan kiem lake central hanoi walking distance buffet breakfast the hotel is clean water puppet theatre stayed here for nights
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Reviewed May 14, 2018

My husband and I were there in march 2018 and enjoyed our stay would like to thank 2 of the reception staff Loan Pham and Thuy Ly we knew them as Tracy and Lee both were very friendly and courteous and willing to assist with any queries we had thank you for your hospitality Maureen Morris

Stayed: March 2018
2  Thank MaureenM2044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this reviewResponded May 17, 2018

Dear Maureen Morris,

Thank you so much for sharing satisfy experience about your recent stay with us & your excellent comment has been shared to Tracy & Lee.

We hope to welcome you back to Golden silk hotel in the soonest.

Kind regards,
Emily Chu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 13, 2018 via mobile

Small hotel but warm welcome..hotel is good location nearby many local shops, restaurants, fresh and night markets and attractions. You can walk and see around there. Room nice and not expensive , friendly staffs and good breakfast.

Stayed: May 2018, travelled on business
3  Thank ArtyR21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this reviewResponded May 17, 2018

Dear Arty R,

Thanks you for sharing satisfy experience about your recent stay with us.
It was our pleasure to serving you & we look forward to serving you again.

Kind regards,
Emily Chu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 12, 2018 via mobile

I’ll keep this short! Lee and the entire staff at GS went the extra mile to make sure I was taken care of 100% of my stay there. I would definitely return and stay here. The rooms are very nice and it’s central to so many things.

Stayed: April 2018, travelled solo
4  Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this reviewResponded May 17, 2018

Dear George S,

Thank you so much for sharing your satisfy experience about your recent stay with us & your excellent review has been shared with our team & special to Lee.
It was always our pleasure to serving you & We look forward to serving you again.

Kind regards,
Emily Chu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 8, 2018

Small hotel located in the Old Quarter. Walking distance close to pretty much everything you will need/want including not far from the lake so an ideal location. The hotel is clean & comfortable. There is no pool in the hotel, which seems to be the case for many Hanoi hotels from what we were told. Also, very small restaurant for breakfast became quite squashy. Putting these aside, this is still a good place to use as a base to explore Hanoi.

Stayed here twice – before & after a trip to Halong Bay. On our return we had a luxury suite which was much bigger & nicer than the previous studio suite room. No opening windows or balcony the 2nd time unlike the 1st room though. Be mindful when booking rooms at this hotel as many standard rooms have no outside windows (Hanoi style).

Staff are very friendly which is a plus.

Room Tip: get a room with outside windows
  • Stayed: April 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Borneo50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this reviewResponded May 14, 2018

Dear Borneo50,

Thanks you for spending time to update such as details review, we very much appreciated.
We hope that have a chance to serving you again.

Kind regards,
Emily Chu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 29, 2018

Great service and super location near the lake and restaurants.
The people make the difference. The friendly staff goes beyond to make your stay comfortable.
Reasonably priced with nice breakfast. This is my go to place to stay in Hanoi.

Stayed: April 2018, travelled on business
2  Thank Donald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this reviewResponded May 14, 2018

Dear Donald B,

Thanks you for choosing Golden Silk like your place to stay whenever in Hanoi & sharing satisfy experience about your recents stay with us.
It's always delightful to have a loyalty customer like you.
We look forward to serving you again & again.

Kind regards,
Emily Chu
General Mnanager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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