너무 친절하고 좋은 서비스로 힐링하고 갑니다~
TRANG MINH LINH
MAI HOA VIET
It was best experience in Hanoi
This hotel and spa are so nice and i would like to come back.again if i vist Hanoi next time!!
People are so freindly in here
- Free Wifi
- Restaurant
너무 친절하고 좋은 서비스로 힐링하고 갑니다~
TRANG MINH LINH
MAI HOA VIET
It was best experience in Hanoi
This hotel and spa are so nice and i would like to come back.again if i vist Hanoi next time!!
People are so freindly in here
This is best spa & service I’ve ever had!!
Nice people and great service, Awesome🥇
- staff are so friendly and helpful ❤️
(Minh Linh Trang, Loc Mai Hoa)
Facility is very clean and modern
I would like to come back!!
The SPA staff of Minh, Linh and Trang receptionists. Therapists: Thao, Hoa, Mai and Huy.
This SPA staff provided outstanding service while I visited your facility. I have visited 3 hotel SPAs in Hanoi, this is truly 5 STAR. FIRST Class!!.
I will visit again. Thank Andy, Seattle
We stayed on the club floor and the view from the room was amazing! The bed is super comfy and the room is very spacious. The staff were very kind and accommodating. It was our 10 year anniversary and they decorated our bed and left a delicious cake and hand written note. The only thing I found a little odd is that the outdoor pool doesn’t have a bar. There is a ‘snack’ bar inside that opens at 3:00 p.m. but they only had juice/snacks and one type of beer. When I asked if they had cocktails they actually laughed at me. Is it too much for a girl to want a cocktail by the pool? Anyway, don’t let that sway your decision because all of the other staff were top-notch. One thing to note is that Lotte is not close to the center but it’s an easy and cheap taxi ride away. We stayed in the center for 3 nights and Lotte for 3 nights. The restaurant on the top of the building has an amazing view but the food was just ok.
I had a 2 week visit in Hanoi and was staying at the hotel it was great every evening to go have some drinks and food looking over the city in the restaurants in side and loved the roof top! The service was great, Ngoc (Aka the Boss) took care of me every night I was there and was a pleasure to talk to.
The bedroom was amazing, great bed, bathroom and walk in closet! The room service was also great and always checked in when I didn't request room to be cleaned.
Will definitely be staying there next time I travel for business!
This. Hotel. Was. AWESOME!
When we came, a sweet lady named Minh greeted us and walked us through check in and made sure we made it to our room just fine. We were really impressed with her because every time we saw her, she remembered us and what we had told her we'd be up to that day and asked us how we enjoyed it.
We got a junior sweet on the 45th floor and the VIEW WAS EXCELLENT. The toilet was a smart toilet with a seat warmer (which was both nice and disconcerting at the same time). We later got a massage at the spa and those ladies were absolute pros. The breakfast was lovely with a great assortment of Western and Asian style dishes (there's even a pho station!) But the best part was the rooftop bar and restaurant! A breathtaking view from the top and the food was quite tasty! And especially for the price, I would expect to pay twice as much for this kind of service in places like London and New York. So happy!