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4 - 9 of 78 reviews
Reviewed February 12, 2011

we stayed at this hotel after we checked other ones because of clean room and friendly staff. First step we came in the hotel, the receptionist welcomed us with her smile and she showed the nice room for me
During our staying, Staff were friendly and helpful, Ms Hong is new Owner who was helpful, nice smile and assisted us many useful local information and escorted Halong bay, Perfume Pagoda Trip for us, she also suggested us the cheapest way to the Central and the South of Vietnam. She reserved Hotel in Hue (Sports Hotel), Hoian (Hoang Trinh Hotel) and Nha Trang (oriole Hotel) for us, they offered free pick up at the bus and train Station to all hotels we stayed at.
Old Street Hotel was really accommodating in Hanoi

Date of stay: January 2011
  • Trip type: Travelled on business
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Thank liberty2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 26, 2010

Well locationed to get around Hanoi. Reasonable rates and very friendly helpful staff. All the best Dinh. Steven Hipwell, Lichfield, UK.

Date of stay: April 2010
  • Trip type: Travelled with friends
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Thank stevenhipwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 9, 2010

My partner and I stayed here for 6 nights in total.

After looking at several hotels within the same price range, we find Old Street hotel of good value and one of the most well-kept in the area. The room is cleaned daily, breakfast is good, the staff are friendly and the location is fantastic.

We did get a few queries about our onward plans, but a certain aggressive staff left us alone after we made it very clear that we are making our own independent plans. It is true that easy profit is made from package tours and certain hotels can be very unscrupulous. However there is perhaps only one bad nut in this hotel, while the rest of the staff are very gracious and keen to please.

We had a good time staying here and would not hesitate to return.

Date of stay: March 2010
  • Trip type: Travelled as a couple
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Thank itchytoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 27, 2010

My Vietnamese wife and family stayed here recently and like others we were repeatedly asked again and again when we would book a cruise. We intended all along to see Ha Long Bay but we are not backpackers and after reviewing fancy brochures picked and paid extra for an "upscale looking" boat and tour package...DOLPHIN TOURS. We got nothing of the sort! In fact after some investigating we found that DOLPHIN doesn't even exist! Our tour pacxkage was sold to SOUTH PACIFIC TOUR and they crammed 13 of us (mostly backpackers) in a old, terrible riding mini-van for the 3 hour ride to the harbour. Then put us on a boat that was not our choice. We never got to see Tittop island as promised on the tour itinerary. Cat Ba park was nothing but a walk down a concrete walkway. We upgraded for the 2nd night at Sunrise resort and it, unlike the tour, was everything we expected. Absolutley fantastic! But the tour operator, SOUTH PACIFIC expected us to take a ride on a motorbike from a stranger to the dinner we had already paid for! We refused! Cat Ba we found out doesn't have any taxis.More lousy service. The 3 rd day is nothing but travel back to Hanoi and yes in the same old crummy mini-bus. My wife called this hotel to inquire why we didnt get what was shown us in the brochures. All she could get was "We're sorry!" The tour operator did offer to take us back to Hanoi after the 1st night when we complained "FOR A FEE" so we stuck it out. But...TRAVELERS BE WARNED!!!! This hotel talks it up but doesn't deliver. All they care about is your money and once they have it......YOU ARE SORRY! We paid a handsome fee for this tour and it was a dud! Ha Long Bay has beautiful views but you can see it on your own or through a reputable travel agency. Word is now that most hotels make their money selling these tours and misrepresent what you will get in return for your handsome payment. Our advice is to skip this hotel and put your money where you will get what you pay for. There is nothing worse than people who smile at you while stealing from you! They can't make money on these rooms. Bottom of the barrel rooms with outdated facilities. Avoid our mistake and avoid Old Street hotel and thier tours!

Date of stay: May 2010
  • Trip type: Travelled with family
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2  Thank LucySkyDiamond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 26, 2010

Hi Ms Hong, we are writing a note to say thank you, manager of Old Street Hotel and the staff for making our stay in Hanoi a very pleasant one. The quality of your hotel, the service and facilities were perfect. we was very pleased to have found such a pleasant place to stay during our brief stay. The location of the hotel was perfect for what we wanted to see in Hanoi's old district.
Rooms were very big and clean. We booked our Halong Bay - Cat Ba Island 3days Tour through the hotel and found the prices to be very reasonable, the tour was very well. Hence the hotel had no problem minding our bags while we were out. If we were to come back again to Hanoi we would have no problem staying here again

Date of stay: May 2010
  • Trip type: Travelled with friends
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Thank Tompoka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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