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“Wonderful family adventure”
Review of Swan Cruises

Swan Cruises
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Our business direction are all our staff on boat will do all the best available to bring to the guests having a great time from beginning to conclusion, that’s also our business philosophy as deeply insight character of Swan which is god have been given.
Useful Information: Bathroom facilities, Activities for older children
Reviewed April 4, 2018 via mobile

Our family had a wonderful 1 night two day boat trip. We traveled with two young kids. Our guide Linda was so informative, friendly and funny. She really made the trip. The food was plentiful and delicious. Kayaking was magical. We loved everything about it. Even the 4 hour bus ride from Hanoi. The 2 hour stop mark made for great shopping. Wish we stayed longer

3  Thank lmarin2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HANG_SWANCRUISES, Giám đốc quan hệ công chúng at Swan Cruises, responded to this reviewResponded June 10, 2018

Hi Imarin,

Thank you very much for your sharing about your excursion at Bai Tu Long bay with Swan Cruises. There is nothing better than the customer's satisfaction about our services. We are very delighted to know that you enjoyed every great moment during your trip with us. Your compliment about professional itinerary, helpful staffs have been shared with our team. All of us were also touched by your warm words.
Once again, thank you very much for sharing such a review which motivates us to continuously work hard with the only purpose of bringing the best services and experiences to our beloved customers. It absolutely gives us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest time .

All best wishes to you from Swan Cruises Team :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,015 - 1,019 of 3,736 reviews

Reviewed April 4, 2018 via mobile

The program is good. Food is not so big and we enjoy all. I like fishing so much. I caught 1 big one ^^. Especially our tour guide Jenny, very lovely one.

3  Thank Cathrine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HANG_SWANCRUISES, Giám đốc quan hệ công chúng at Swan Cruises, responded to this reviewResponded June 10, 2018

Hi Cathrine,

Thank you very much for your sharing about your excursion at Bai Tu Long bay with Swan Cruises. There is nothing better than the customer's satisfaction about our services. We are very delighted to know that you enjoyed every great moment during your trip with us. Your compliment about professional itinerary, helpful staffs have been shared with our team. All of us were also touched by your warm words.
Once again, thank you very much for sharing such a review which motivates us to continuously work hard with the only purpose of bringing the best services and experiences to our beloved customers. It absolutely gives us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest time.

All best wishes to you from Swan Cruises Team :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 4, 2018 via mobile

Amazing cruise on a part of the bay where there is not so much boats ! Group of 7 friends, everything was arranged very smoothly online before the trip, very responsive to any questions! And the food was amazing ! The cruise itself was perfect for everybody, we won’t forget those 2 days ! Thanks to tam again for his good mood !

Thank Salama M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HANG_SWANCRUISES, Giám đốc quan hệ công chúng at Swan Cruises, responded to this reviewResponded June 10, 2018

Hi Salama,

Thank you very much for your sharing about your excursion at Bai Tu Long bay with Swan Cruises. There is nothing better than the customer's satisfaction about our services. We are very delighted to know that you enjoyed every great moment during your trip with us. Your compliment about professional itinerary, helpful staffs have been shared with our team. All of us were also touched by your warm words.
Once again, thank you very much for sharing such a review which motivates us to continuously work hard with the only purpose of bringing the best services and experiences to our beloved customers. It absolutely gives us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest time .

All best wishes to you from Swan Cruises Team :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018 via mobile

We did a one night cruise on the bay with kayaking and swimming. We had a great time. The staff was friendly and showed us a great time. The feed you more than.you can eat. Definitely recommend.

Thank Chip H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HANG_SWANCRUISES, Giám đốc quan hệ công chúng at Swan Cruises, responded to this reviewResponded June 10, 2018

Hi Chip,

Thank you very much for your sharing about your excursion at Bai Tu Long bay with Swan Cruises. There is nothing better than the customer's satisfaction about our services. We are very delighted to know that you enjoyed every great moment during your trip with us. Your compliment about professional itinerary, helpful staffs have been shared with our team. All of us were also touched by your warm words.
Once again, thank you very much for sharing such a review which motivates us to continuously work hard with the only purpose of bringing the best services and experiences to our beloved customers. It absolutely gives us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest time .

All best wishes to you from Swan Cruises Team :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed April 3, 2018 via mobile

We stayed for two days and one night on the Swan Cruise on Halong Bay. Tam was the guide and was always enthusiastic throughout the activities. He took us kayaking and swimming in the bay, and we explored caves and took part in some typical Vietnamese cooking.

The cruise was very relaxing and peaceful, especially in the evening.

Thank jimbub3091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HANG_SWANCRUISES, Giám đốc quan hệ công chúng at Swan Cruises, responded to this reviewResponded June 10, 2018

Hi Jimbub,

Thank you very much for your sharing about your excursion at Bai Tu Long bay with Swan Cruises. There is nothing better than the customer's satisfaction about our services. We are very delighted to know that you enjoyed every great moment during your trip with us. Your compliment about professional itinerary, helpful staffs have been shared with our team. All of us were also touched by your warm words. Once again, thank you very much for sharing such a review which motivates us to continuously work hard with the only purpose of bringing the best services and experiences to our beloved customers. It absolutely gives us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest time .

All best wishes to you from Swan Cruises Team :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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