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Silk Path Boutique Hanoi
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Reviews (1,084)
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All reviewshoan kiem lakegreat locationtuan anhold quarterexcellent hotellake viewexecutive roomrecommend this hotelbeautiful roomwonderful staysmall hotelfrench quarterfree upgradehalong bayamazing staffcentral locationspecial thanks
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20 - 25 of 1,084 reviews
Reviewed 3 weeks ago

Loved it!!! Our room was pleasant and spacious, everyone on the staff was friendly and extremely helpful, and the location was fantastic – right on Hoan Kiem lake and convenient to shops and restaurants. We were particularly lucky to have been there over a weekend when the street outside was closed to traffic. Highly recommended.

  • Stayed: March 2018, travelled with friends
    • Location
    • Service
Thank Annemo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Boutique Hanoi, responded to this reviewResponded 2 weeks ago

Dear Annemo1,

Thank you so much for letting TripAdvisor members know about your experience about your recent stay at Silk Path Boutique Hotel Hanoi.

We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that you are satisfied with our rooms, the services provided by our staff as well as our prime location. Your compliments will be shared with the whole team to serve as an encouragement for the future improvement and complement.

Thank you very much for your feedback and we truly look forward to the pleasure of welcoming you back again soon.

Best regards,
Trinh Linh Chi
Marketing Communication Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Hotel is gorgeous and conveniently located by the Hoan Kiem lake! Would highly recommend! Tuan And Hoang Anh were the most professional and kind people! They were very helpful in getting our bags in and checking us in after a long travel day!

Stayed: April 2018, travelled as a couple
Thank kodys897
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Boutique Hanoi, responded to this reviewResponded 2 weeks ago

Dear kodys897,

Thank you so much for sharing your impressions after your recent stay at Silk Path Boutique Hotel Hanoi.

We are all very delighted to read your wonderful feedback regarding our hotel and to know that our central location,and our caring staff met your expectations. Please rest assured that this feedback will share with the whole team, especially Tuan and Hoang Anh, as an encouragement since we always strive to improve the quality of our services.

We look forward to another opportunity to host you at our property.

Kind regards,
Trinh Linh Chi
Marketing Communication Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The staff are so lovely and kind with their time and the rooms are beautiful. The location is excellent for food and bars and we loved meeting Tuan and Hoang Anh who helped us at the check in desk. Thank you!!

Stayed: April 2018, travelled as a couple
Thank Ruth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Boutique Hanoi, responded to this reviewResponded 2 weeks ago

Dear Ruth G,

We want to express our sincerest thanks to you for your kind review regarding your experience with us, and our staff in particular.

It is our pleasure to know that our caring colleagues and staff at Silk Path Boutique Hanoi were helpful and made your stay memorable. Your compliments on the excellent services and assistance will be forwarded to the team, Tuan and Hoang Anh in particular, to serve as an encouragement for the job well done.

We truly look forward to another opportunity to host you at our property and provide you with impeccable services.

Sincerely,
Trinh Linh Chi
Marketing Communication Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This hotel was in an excellent location near the lake. It was particularly lovely on the weekend when the streets were pedestrianised.

Nice rooms and delicious breakfast.

All of the staff were lovely, helpful and friendly.

I would definitely recommend.

Stayed: April 2018, travelled with family
Thank Muesli_f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Boutique Hanoi, responded to this reviewResponded 2 weeks ago

Dear Muesli_f,

Thank you so much for this wonderful review regarding your experience with us at Silk Path Boutique Hotel Hanoi.

We are delighted to know that you had a pleasant stay and that you enjoyed our central location, the rooms, breakfast as well as the services from our staff.

It would be our pleasure to welcome you back in the near future and provide you with even better services.

Sincerely,
Trinh Linh Chi
Marketing Communication Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We booked the silk path boutique hotel from London. Arrived at airport and took number 86 bus in to town. Off at opera house and then a short walk to the hotel. Besutiful little building front overlooking the lake. Inside its a tardis with 9 floors and rooms at the back making them lovely and quiet. Fabulous bedroom and bathroom. We had a balcony which overlooked nothing so a bit pointless but everything else you could possibly need. The staff were really friendly and helpful and everyone had a big smile on their face. Worth a mention that the area around the lake is 'closed' to traffic every weekend and turns in to a massive market and street party.
Would recommend the boutique hotel over the bigger silk path hotel as much better location and just seems more friendly. Would definately stay there again

Stayed: April 2018, travelled as a couple
Thank Katty A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Boutique Hanoi, responded to this reviewResponded 2 weeks ago

Dear Katty A,

We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Boutique Hotel Hanoi.

We are so happy to read that the hotel itself, the appointed room, its bathroom fulfilled your expectations. The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words.

It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.

Sincerely,
Trinh Linh Chi
Marketing Communication Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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