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All reviewsone bedroom apartmentwasher dryerliving roomhard rock caferice cookersurround sound systemconstruction noisewell equipped kitchenbasilico restaurantgreat apartmentusing pointsfull kitchencomforts of homedining tablesmall malllarge bedroomfront desk staff
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Reviewed December 20, 2017 via mobile

It is a very good residence. Everything is luxuary. But have to pay attention to the photo as some of the swimming pool picture is actually belongs to intercontinental hotel instead of intercontinental residence. You could not use the pool in the hotel but can use the one in the residence only.

Stayed: December 2017, travelled with friends
Thank Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinenta... S, Director of Rooms at InterContinental Residences Saigon, responded to this reviewResponded December 21, 2017

Dear Thomas C,

Thank you so much for sharing with us about your stay experience at our Residences.
As we always strive to deliver the best of services to our guest everyday, we appreciate your feedback and will share with our team to make necessary changes.

Many thanks again and we look forward to welcoming you back soon in the future.

Sincerely,
Vikram Kakroo
Director of Rooms, InterContinental Saigon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 6, 2017

Nice place for family, safe and convenient accessing to cafe, marts and food court. But I have been staying here for the last 1-2 years , for 3 times, I can see that more and more buildings were built around and you rarely have the view of the city any more.

Room Tip: They have washer /dryer so it is a plus
  • Stayed: November 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Khac-Quan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinenta... S, Director of Rooms at InterContinental Residences Saigon, responded to this reviewResponded December 11, 2017

Dear khacquan_travel,

Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.
As we are located right in the city center, you can still have the city view and river view when staying in high level. Please kindly let us know your next visit time then we could find the best room for you.

Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city.

Sincerely,
Vikram Kakroo
Director of Rooms, InterContinental Saigon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 3, 2017

Great breakfast, friendly and helpful staffs, location is walking distance to everywhere.
The only thing that would make my stay perfect is if there is balcony furniture available so I can sit and enjoy the view.

The ladies in reception ( guest relations office), especially Duyen Pham is awesome, she helped my friend's on wheelchair mother got the room that is feasible for the disable shower, and the house keeping staff got her a chair that she can sit and took shower --- which is so much easy for my friend who takes care of her mother while staying in hotel. The gate keepers in the front hotel always helped her mom get into taxi --- all the kindness is greatly appreciated.

Room Tip: My room is neat perfect except no balcony furniture
  • Stayed: November 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank sio123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinenta... S, Director of Rooms at InterContinental Residences Saigon, responded to this reviewResponded December 5, 2017

Dear sio123,

Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.

I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.

Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city.

Sincerely,
Vikram Kakroo
Director of Rooms, InterContinental Saigon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 29, 2017 via mobile

This place was perfect for us! We had a one bedroom and the couches (while not pullouts like we’d hoped) were plenty big enough and comfy for our kids to sleep on. The staff brought up extra blanket and pillows for them too. It was so nice having the kitchen and washer/dryer there too! The bathroom is beautiful and very spacious. Our flight got in from Japan very early in the morning and I couldn’t believe it when we went to drop our bags off they actually had our room ready and let us check in. We were exhausted from being at DisneySea the entire day before and flying overnight so it was so nice being able to go take a nap first thing. The breakfast is extremely expensive (we had two free with ihg card and kids are half price) but it was so delicious!! We had breakfast there all 3 mornings and we enjoyed it every day! This hotel is also in walking distance to a lot of the sights. We’d stay here again for sure!

Stayed: December 2016, travelled with family
Thank LVStar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinenta... S, Director of Rooms at InterContinental Residences Saigon, responded to this reviewResponded November 30, 2017

Dear LVStar,

Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.

We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.

Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city.

Sincerely,
Vikram Kakroo
Director of Rooms, InterContinental Saigon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 26, 2017 via mobile

Great to have a 1 bedroom suite for our stay. The room was big, comfortable and good location. Staff are all amazing and would stay at the residence again on my next vacation to HCM. Pool was great after long day walking around.

Stayed: November 2017
Thank K R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinenta... S, Director of Rooms at InterContinental Residences Saigon, responded to this reviewResponded November 26, 2017

Dear K R,

Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.

We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.

Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city.

Sincerely,
Vikram Kakroo
Director of Rooms, InterContinental Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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