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“Business Hotel in perfect Central location in Ho Chi Minh”

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Liberty Central Saigon Centre Hotel
Ranked #49 of 476 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed 17 April 2015

We spent 3 nights at Liberty Central back in April during holidays. Overall we were pleased with our stay and would recommend this hotel especially for its location next to Ben Thanh Market and most tourist attractions in Ho Chi Minh.

The hotel is more designed for Business but also nicely accomodates for people in holidays.

What we liked:
- Rooms were clean with a very comfy bed, TV with large choices of TV channels and internet working (although not fast).
- Breakfast was buffet style with various choices, including some local food (pho...).
- the staff was very helpful and responsive in any request, with a good spoken english so It was easy to communicate.
- we liked the Foreign Exchange counter within the hotel with competitive rates compared to the street and with no comission taken. You could change many currencies including Swiss franc, Hong Kong Dollars...

Room for improvement:
- There is an outdoor swimming pool on top the building, which was very nice. However they should filter and clean the water more frequently, we found out It was a bit dirty in some places.
- Price for a regular room is around 100 USD. You pay for the location and service which are both good but few things in the hotel could be improved further to make It a better value for money.

Room Tip: Some rooms may be noiser than others. If you choose a regular room since they are located on the sam...
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  • Stayed: April 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank FloAsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_LCC, Manager at Liberty Central Saigon Centre Hotel, responded to this reviewResponded 22 April 2015

Dear Mr. FloAsia,

Thank you for posting your review regarding your experience with the Liberty Central Saigon Centre Hotel.

We are happy to hear that you had such an enjoyable stay with us and you found that our Associates are helpful and polite.

On behalf of the Hotel Management, I will share your comments to the team to let them know that their efforts are being recognized and appreciated by our valued guests and myself alike.
We also have noted your comments on some points needing improvement.

We look forward to welcoming you back to the warmth and hospitality of the Liberty Central Saigon Centre Hotel in a not too distant future

Your Sincerely,

Pham Nguyen Thien An (Mr.)
Assistant General Manager

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641 - 647 of 1,651 reviews

Reviewed 15 April 2015

Stayed for 3 nights as part of our tour round Vietnam. Hotel staff are friendly and rooms are more than comfortable and adequate for a city hotel. Location is great, right next to the largest market and about a 10 minute walk to the War Museum and Remunification Palace. In addition you are also only about 5 minutes from the exclusive shopping area with the likes of Ralph Lauren. Only small moan is that breakfast is served from 6am-10am but by about 9am they start clearing tables to set for lunch and are not over welcoming in here if you head down to eat towards the end of the allocated time. Lots of people were later down to breakfast and then the staff ended up changing tables back to breakfast and it just seemed unnecessary. The breakfast was good and certainly everything you might need to set you up for the day. Front of house staff were all really friendly and helpful and aside from the frosty reception at Breakfast the hotel is a perfect base to explore HCM.

  • Stayed: April 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Holly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_LCC, Manager at Liberty Central Saigon Centre Hotel, responded to this reviewResponded 22 April 2015

Dear Mr. Holly B,

Thank you very much for your feedback, I have right away forwarded the comments to our F&B Manager and we have taken note and will make sure that we work on avoiding this kind of situations in the future.

If you are coming back and need assistance with your future booking, please contact me on an.pham@libertyhotels.com.vn any time, I will be very happy to help.

Best regards from Ho Chi Minh City and I hope to meet you soon in person.
Pham Nguyen Thien An (Mr.)
Assistant General Manager

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Reviewed 14 April 2015

A clean, modern feel to the lobby. Both rooms we had (to accommodate 4) were comfortable. The walk in shower was great, as was the aircon!! Breakfast was certainly on a par with others we had through our journey from north to south. Not a bad place to have a pool with a view of the neon city at night! Very happy.

  • Stayed: April 2015, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank david b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_LCC, Manager at Liberty Central Saigon Centre Hotel, responded to this reviewResponded 22 April 2015

Dear Mr. David b,
Thank you so much for your great compliments! Those will truly serve as an encouragement for us to keep on providing such high standards of service.
We would love to have you stay with us again on your next visit to Saigon and take care of the details of your stay to restore your confidence. Please reach out to our email address frontdesk.lcc@libertyhotels.com.vn so I can assure you that your next stay will be wonderful.
With very best regards,
Pham Nguyen Thien An(Mr)
Assistant General Manager

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Reviewed 14 April 2015

This Hotel is OK, it has a nice breakfast, a pool and staff are friendly, however it is not worth paying more than A$100 per night, they often try to charge more and I do not think it is worth more than that, especially here in Vietnam.

Room Tip: Good location, near markets and fairly central
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  • Stayed: April 2015, travelled with friends
    • Value
    • Rooms
    • Service
Thank Doug W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_LCC, Manager at Liberty Central Saigon Centre Hotel, responded to this reviewResponded 22 April 2015

Dear Mr. Doug W,

Thank you very much for taking your time and sending us your feedback regarding your stay at our hotel
We are really glad to hear that you enjoyed the stay with us.
Thank you once again and we are sending the best regards from Liberty Central Saigon Centre.

Best Regards,

Pham Nguyen Thien An(Mr)
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2015 via mobile

The hotel was very accommodating with our pick-up from the airport (especially with a 2am arrival). The room size was adequate for 2 people. We enjoyed the spa shower in the bathroom and the variety of dishes for breakfast. The location was located within walkable distances to the shopping centers, restaurants, coffee shops, and tourist attractions. It may not be the best to walk around by yourself after 9pm; a taxi would be a better idea. The hotel staff was very helpful

  • Stayed: April 2015
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Lisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_LCC, Manager at Liberty Central Saigon Centre Hotel, responded to this reviewResponded 14 April 2015

Dear Ms. Lisa P,

Thank you very much for your constructive feedback. It is so lovely to hear that you enjoyed your stay in our hotel, it makes us very proud.
As you mentioned, the location of our hotel is very central, next to Ben Thanh market, no need for taxis, everything is walking distance.
Thank you again and I look forward to welcome you and your family in the near future.

Best regards from all of us,


Pham Nguyen Thien An(Mr)
Assistant General Manager

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Reviewed 11 April 2015

This is a nice hotel the ground floor staff were great but the staff attending the upper pool level were very arrogant and unhelpful.
You are a 2 min walk to the Ben Thanh Market and the southern end of Le Thanh Ton street where the hotel is located is also a great shopping area

  • Stayed: March 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Bernie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_LCC, Manager at Liberty Central Saigon Centre Hotel, responded to this reviewResponded 14 April 2015

Dear Bernie R,

Thank you very much for taking your time and sending us your feedback regarding your stay at our hotel
We are really glad to hear that you enjoyed the stay with us.
Thank you once again and we are sending the best regards from Liberty Central Saigon Centre.

Best regards,

Pham Nguyen Thien An(Mr)
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2015

Very clean, bright, and great services. Front desk folks are friendly and helpful. The rate is decent for room size, the bed is over-sized considering how small the room is. The location is in the heart of Saigon with lots of restaurants and businesses. Few blocks down is Starbucks!!

  • Stayed: October 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank tranbaoan1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_LCC, Manager at Liberty Central Saigon Centre Hotel, responded to this reviewResponded 13 April 2015

Dear tranbaoan1972,

We appreciate your comments regarding your stay at the Liberty Central Saigon Centre. It is always a pleasure to receive positive feedback.

We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and hope your next visit will be as pleasant as the previous one

Best Regards,

Pham Nguyen Thien An(Mr)
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Liberty Central Saigon Centre Hotel

Address: 179 Le Thanh Ton St., District.1, Ho Chi Minh City 700000, Vietnam
Phone Number:
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #49 of 476 Hotels in Ho Chi Minh City
Price Range: C$73 - C$166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Liberty Central Saigon Centre Hotel 4*
Number of rooms: 140
Official Description (provided by the hotel):
Liberty Central Saigon Centre hotel is located on one of Ho Chi Minh City's trendiest fashion streets. It is only one block from the famous Ben Thanh market, and a short stroll to the office towers, entertainment, shopping and famous landmarks such as City Opera House, Central Post Office, Cathedral, Unification Palace and the walk (Dong Khoi Street). ... more   less 
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