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All reviews desktop computer money changer backpacker district deluxe room noisy at night no window sister hotel the hotel manager rooms are clean tour desk hotel is located special thanks very pleasant stay night life ben than market light sleeper great room
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Reviewed April 2, 2018 via mobile

There are so many options in Saigon and this is a good one. Rooms were great, location was great, staff very friendly and helpful and breakfast was fine. What got us was the very short walk to the pool!!

Date of stay: March 2018
Trip type: Travelled as a couple
Thank Dav3Richo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 31, 2018

We walked by this hotel, came in to book for two nights ends up that we stayed for 10 non-consecutive days at this small hotel. The location was great that we are right in the action of the city. Closed to eateries, tours, bus, market and convenient store, atm , etc are at your door step.
The staff always greeted us with a bright smile to welcome us back from our tours. Tien was a wonderful manager who listened to what we want and help us with everything that we need.
Khanh and Mr. John were always at the door step with keep the place safe and helped us with our luggages. My husband's knee were hurting so we really appreciate their kindness.
Oh, breakfast were great every morning. They have new things everyday so we really enjoyed them. We finally met Ms. Ha who was in charge of daily breakfast. We learned that every morning, she gets to the market early to get the fresh food to prepare breakfast for hotel guests. We expressed our concern about fruit and vegetable and she explained that she washed everything with treated water so that guests can eat safely at this hotel. We were thankful for that and we did not have any problem at all while we were here. Thank you Ms. Ha. We love you.
Finally, the massages were very affordable and right in the hotel so we can get one at night before we get into our comfortable bed, have a good night sleep and ready for another exciting day.
We'll definitely recommend this place. Book early because they usually are booked.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Joseph N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beautiful Saigo... G, General Manager at Saigon Europe Hotel, responded to this reviewResponded May 1, 2018

Dear Joseph N,
It is always a pleasure to receive positive feedback from our satisfied guest.
We are delighted to read that you enjoyed our hotel room and the service of our staff. Thank you for your recommendation about our restaurant .
It will surely serve as an encouragement to all of our staff as we strive everyday to continuously improve the quality of our services.
We hope to see you again soon.
Saigon Europe Hotel's Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 5, 2018

This is a nice little hotel in District 1, a few minutes from Bui Vien and a 20 minute walk from Ben Thanh and other attractions. As such, it is in a fantastic location.

The wifi was very patchy, but I don't know if this problem was specific to the hotel. Our room was a little noisy too, you could hear the bar music, but not enough to stop me sleeping.

In general the room was very clean, with all the amenities you would expect. Same applies for the bathroom. The breakfast was good, you can choose from cereal, toast and other things and also order something cooked.

Special mention goes to the staff, who were lovely, and helpful at all times. The receptionist especially (Tiên).

Date of stay: March 2018
Trip type: Travelled as a couple
Thank HPJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beautiful Saigo... G, Front Office Manager at Saigon Europe Hotel, responded to this reviewResponded March 20, 2018

Dear HPJM,
Thank you for staying with us and for sharing your review.
We are thrilled that you enjoyed your stay with us so much. Our staff will be honored by your compliments about the fantastic customer service you received. Ms Tien will be glad to be mentioned on your review.
We hope to have the pleasure of welcoming you back in the future.
Saigon Europe Hotel & Spa 's Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 4, 2018 via mobile

We stayed three enjoyable nights. The hotel organised transfers for us and they went very well, with the driver waiting patiently, even though it took 90mins to go through the airport visa process due to excessive demand from tour groups.

Hotel room was small but fine with a comfortable bed and good shower with all the amenities. Location is right in the heart of things and with a room on 6th floor.. Yes they have a lift which we nicknamed Arkwright and those of you who have watched the TV show "Still Open All Hours" will appreciate the reference with the till drawer. We didn't notice any excessive noise that seemed to worry some people.

We booked a Mekong tour with Ms Jolie on the tour desk who is also the hotel manager. She is a true asset. She a delightful young lady and was extremely helpful and caring.

All the staff were excellent and they made us feel special and cared about.

No hesitation in recommending this property..

Date of stay: March 2018
Trip type: Travelled as a couple
Thank desetchris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 1, 2018 via mobile

I booked Saigon Europe Hotel and Spa based on online reviews, and I was not disappointed at all. Every service advertised was provided. The staff were extremely helpful. In fact, one of them did the entire travel planning for me, with detailed suggestions, for which I am very grateful; otherwise I would have missed some attractions like the Ter Dem shop at the City Opera. In fact, on the first day, she even bargained with the motorbike taxi for me. The room was cleaned regularly witb care. Then comes breakfast - a very good spread, and operating right from 6.30 am till 9.30. There are cudtomisable orders and a good spread of fruits. They book a taxi to and from the airport, if you want, at reasonable rates. Last but not the least, the fact believe in sweetness of gestures is evident from the bowl of toffees ever present on the desk, from whovh you can pick onr whenever you want. There is a lot of noise on the streets outside at night like blaring music but the windows are quite effective in coubtering that. Another thing is that somrone is always available at the recepetion desk 24 hours a day.

Date of stay: February 2018
Trip type: Travelled solo
Thank anushtup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beautiful Saigo... G, Front Office Manager at Saigon Europe Hotel, responded to this reviewResponded March 20, 2018

Dear Mr. Anushtup,

Thank you for taking the time to share your feedback.
We are delighted to hear that you had a thoroughly pleasant experience.
We will be happy to share your great feedback and will continue to work hard to ensure that our level of service exceeds the expectations.
We hope to welcome you again to our Saigon Europe Hotel & Spa

Saigon Europe Hotel & Spa's Team

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