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“Double billing”
Review of O'Brien's Factory

O'Brien's Factory
Ranked #415 of 4,444 Restaurants in Ho Chi Minh City
Cuisines: Irish
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed April 4, 2018 via mobile

Great environment. Enjoyed drinks and food. HOWEVER— do NOT pay for drinks until receive written bill!!! Paid for drink then later ordered second. Was presented with bill for 2 drinks with no way to prove had already paid once. No big deal for one drink but could get costly if large group and buy a round. Server had NO interest in solving problem.

Date of visit: March 2018
Thank Mary092013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 105 reviews

Reviewed April 2, 2018

We spent St Patty's night here at O'Brien's. They boasted a great menu of Irish food, as well as other options. The drink menu is extensive and very well priced. For St Pat's they ran some fantastic 2-for-1 specials as well the obligatory green beers and fun add on's (hats and such). I think we were lucky to get a table on the night for a reasonable sized group, but even though the place was extremely busy the staff were very attentive and they really wanted to ensure everyone was having a good time.

Date of visit: March 2018
    • Value
    • Service
    • Food
Thank Leanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 5, 2018 via mobile

This was a fab find for us. We arrived late from our flight from UK. Despite the fact the kitchen was officially closed they served us really good pizza and fries! The atmosphere was really friendly with lovely staff - especially Mi - would definitely recommend to all you Brits that like a good old fashioned pub!

Date of visit: March 2018
1  Thank Carolyn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 21, 2018

I've been going to O'Brien's for about a decade when visiting in HCMC. I used to frequent more often. It's a central pub with a good atmosphere if you're going for a post-work drink. But as a tourist this last time, the stale, dank smell and lack of service made me think I wouldn't bother again. For prices like these you expect decent beers or tap. Since it's Irish and they don't even have Guinness on tap you'd expect in this day and age to have a few other craft beers on tap. Anyway. The food I ordered (fajitas) wasn't great. The portion was huge but it wasn't authentic in flavour (as in not Mexican really at all, just a Vietnamese dish) and very greasy. I'd advise people to stick to the stodge pub favourites like the pie perhaps.

Date of visit: January 2018
Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma L, Giám đốc quan hệ công chúng at O'Brien's Factory, responded to this reviewResponded February 24, 2018

Dear Guest,

First of all, we would like to thank you for your feedback, crucial for our improvement.
We are pleased to hear that you have been a frequent guest at our establishment but we are very sorry to read about your bad experience with the service and the fajitas. We will work with our staff to ensure we improve on these issues

Best regards,
Emma.



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 9, 2018 via mobile

O'Brien's delivers a great social atmosphere with a generous range of beer offerings, all served with a smile.

A very decent musical trio were entertaining us too on our visit, all making for a memorable drop-in, to be repeated.

No dining on this occasion, though would look forward to such.

Date of visit: January 2018
Thank johnmE6410JU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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