I stayed here for 9 nights recently in Oct/Nov and can say many great things about it (room quality, food, etc.). The most notable thing however is the service, everyone working there is so considerate at making their guests feel really welcome. VERY professional.
I would definitely stay there again.
Thanks,More
InterContinental
Booking.com
Autograph
Stayed at the Eastin Grand for couple of days and enjoyed every moment.
Upgraded and got free cocktails and snacks in the afternoon.
The staff were super friendly and the GM Leon was a great host.
I definitely will return to the Eastin when i am in Ho Chi Minh next time.
Dear Navigatio_23,
Thank you for sharing your wonderful feedback. We are delighted you enjoyed your stay with us and everything was to your satisfaction.
Wishing you continued safe travels and we look forward to welcoming you back soon.
Best Regards,
Leon Dolle - General Manager
Hotel is near to airport and that is the only advantage. I give it such a Low rating as I have highlighted several times the air con is too cold and cannot be adjusted. They sent a mechanic for show and problem isn’t solved. I don’t need 16 degree celcius in the room.
No more staying here!
Dear takewee,
Thanks for your feedback, we are certainly capable of adjusting the temperature in your room. I have checked this particular case and due to an issue with our chiller that specific day we couldn’t provide the proper temperature. I am very sorry sir, of course the issue has been resolved.
Sincerely
Leon Dolle
General Manager
We stayed here for 3 nights and was very pleased with this hotel. Close to the airport but with the traffic , it takes quite a long time to get into the city itself. The hotel itself was lovely. The staff amazing and very friendly. The breakfast was lovely with plenty to choose from. The pool was amazing and great for sitting around and relazing. Highly recommend this hotel , was very 5 star.
Dear fionac920,
We are delighted you enjoyed your stay at our hotel and found everything to your liking. Thank you for taking the time to write a positive review and share your stay experience.
We look forward to having you stay with us on your next visit to Ho Chi Minh City.
Best Regards,
Leon Dolle - General Manager
With a stay at Eatin Grand Hotel, you'll be centrally located near to the Tan Son Nhat International Airport, within a 15-minute traveling by car. Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Dear vutuannguyen,
We really appreciate you taking the time to share your positive experience with us.
We look forward to having you stay with us on your next visit.
Best Regards,
Wayne Woods General Manager
I stayed here all the time for my business trip.
I am always pleased with my stay.
Hotel staffs are nice, friendly and helpful.
Foods are amazing, breakfast buffet is not that big but good quality.
Great location.
Dear annahuynh1612,
We greatly appreciate you taking the time to share your wonderful review during these challenging circumstances. The team will be delighted to know they were able to make your stay as comfortable and stress free as possible.
We look forward to welcoming you back when this is all over!
Best Regards,
Wayne Woods - General Manager
