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“This Hotel is Amazing”
Review of Rex Hotel

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Rex Hotel
Ranked #55 of 458 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed 4 weeks ago via mobile

We stayed 4 nights at the Rex in a 2 bedroom Suite. The Room is luxurious and the service is great. The buffet breakfast is the best I have ever had. The location is opposite the promenade and is central to walking to the river, war museum, markets, and more. The roof top bar has a beautiful view and nice drinks. The pool and gym are very good.

Stayed: August 2017, travelled as a couple
1  Thank Yvette R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RexFirstImpression, First Impression Supervisor at Rex Hotel, responded to this reviewResponded 3 weeks ago

Dear Yvette R,

Thank you so much for your review. We are thrilled to learn that you found our hotel was amazing. We thank for your kind words about our service. It’s huge motivation for us to keep improving. We hope to have you as our returning guest in the near future.

With best regards,


Dang Yen Vy (Ms)
First Impression Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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28 - 34 of 2,382 reviews

Reviewed 4 weeks ago via mobile

Excellent breakfast. Spacious room. Wonderful staff. Walking distance to a lot of sights. Shopping nearby and around the hotel. Good value. Was given one way airport transfer and water puppet show tickets. Water puppet show was at the hotels vertical garden area. Great show.

Stayed: August 2017, travelled with family
1  Thank Clarissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RexFirstImpression, First Impression Supervisor at Rex Hotel, responded to this reviewResponded 3 weeks ago

Dear Clarissa G,

Thank you so much for your review. We are happy to note that you had wonderful time at Rex. We look forward to welcoming you back again in the ear future.

Kind regards,


Dang Yen Vy (Ms)
First Impression Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Positives- The location of this hotel is great just a few minutes walk to lots of attractions.
The staff at breakfast were lovely
Comfortable bed and big room
Negatives- room overlooked large noisy construction site which runs 24 hours a day so expect a disturbed sleep
Very expensive drinks and food at the bars
There was a sale of some sort at the hotel on our last day there and the lobby was packed with people who were not guests
Reception and tour desk staff were not particularly friendly, never really made any effort
Overall good location but this didn't really make up for the rest, a very impersonal hotel which superficially looks the part but doesn't really deliver on service

Stayed: August 2017, travelled as a couple
1  Thank tansoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RexFirstImpression, First Impression Supervisor at Rex Hotel, responded to this reviewResponded 3 weeks ago

Dear tansoc,

Thank you so much for your review. We are sorry to learn that your recent stay was not as your expectation. We hope to have another chance to welcome you back and show up our improvement.

With best regards,


Dang Yen Vy (Ms)
First Impression Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017

Rooms are good, as a business traveller the wifi in room is not stable at all. rooms are clean, breakfast has a good spread and location of hotel is good too. just heavy traffic. Friendly staff that provided assistance when needed.

P.S. for a 5 star hotel, you really need to provide more personalised services.

  • Stayed: August 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Jeffyyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RexFirstImpression, First Impression Supervisor at Rex Hotel, responded to this reviewResponded 3 weeks ago

Dear Jeffyyc,

Thank you so much for your review. We are pleased to note that you found our hotel room and breakfast were good. We thank for your constructive feedback. We will bring it to management attention for better improvement. We hope to have the pleasure of welcoming you back in the near future.

With best regards,


Dang Yen Vy (Ms)
First Impression Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017

The location is 5 star and the price is very reasonable too. The rooms are spacious, clean and has one of the best decoration and atmosphere in a 5 star hotel environment. It also has a very nice roof top bar and very accessible to shopping centres and major attractions around the city. It is one of my favourite hotels each time I am in HCMC.

  • Stayed: September 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
4  Thank Concierge3725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RexFirstImpression, First Impression Supervisor at Rex Hotel, responded to this reviewResponded 3 weeks ago

Dear Concierge3725,

Thank you so much for your review. We are happy to learn that you had good time at Rex. We look forward to welcoming you back again in the near future.

Kind regards,


Dang Yen Vy (Ms)
First Impression Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2017 via mobile

After having visited HCMC many many times (upwards of 20 individual visits) mostly on business and normal always staying at local Vietnamese style hotels, my wife and I decided to stay at a more 'western style' hotel Ethel famous Rex Hotel.

Sure the hotel is steeped in history and the corridors and levels are a labyrinth of passage ways harking back to an older era.

Checkin was nothing short of the worst hotel checkin I have experienced with no communication as to what was the process and we were caught up in a thronging local crowd of thousands of people coming to a 24 hours shopping mall that was setup in the ballroom of the hotel.

That said what is my complaint... stopped here seeking a high quality nights sleep to the end of a 2 week holiday and prior to an overnight flight back to home land.

This sleep was totally ruined by a constant thudding noise, and I mean constant. Actually thought it was the road work noise from the new underground railway currently cutting it sway through the heart of HCMC .. but no it was the gym located immediately above our room #461 .. and was the sound of weight lifting barbells .. SERIOUSLY FOLKS, if you are staying at this hotel that receives such great ratings make sure u insist on engaging the otherwise off putting male check in staff and find out were your room will be located, under what ???

You have been warned.

Stayed: August 2017, travelled as a couple
1  Thank Greg E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RexFirstImpression, First Impression Supervisor at Rex Hotel, responded to this reviewResponded 3 weeks ago

Dear Greg E,

Thank you so much for your review. We are sorry to learn that your recent visit at Rex was not as you expected. We wish you all the best.

With best regards,


Dang Yen Vy (Ms)
First Impression Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2017 via mobile

Looks so fancy and amazing honestly the decor is gorgeous but I can only rate it on the worst espresso martini I have ever had ... sitting on the rooftop bar overlooking such a view and paying top $ the drinks were weak and manky and not one non Westerner in sight ... save your cash folks

Stayed: August 2017, travelled as a couple
4  Thank TOCP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RexFirstImpression, First Impression Supervisor at Rex Hotel, responded to this reviewResponded 3 weeks ago

Dear TOCP,

Thank you so much for your review. We sorry to learn that your recent visit to Rooftop Garden Bar were not as you expected. We wish you all the best.

Kind regards,


Dang Yen Vy (Ms)
First Impression Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rex Hotel

Address: 141 Nguyen Hue Blvd | District 1, Ho Chi Minh City 70000, Vietnam
Phone Number:
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Ho Chi Minh City
#19 Romantic Hotel in Ho Chi Minh City
#21 Family Hotel in Ho Chi Minh City
#30 Spa Hotel in Ho Chi Minh City
#40 Luxury Hotel in Ho Chi Minh City
Price Range: $140 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rex Hotel 5*
Number of rooms: 286
Official Description (provided by the hotel):
Strategically located at the best of downtown Saigon, the Rex Hotel is a luxury 5 stars hotel heritage dating back to early 20th century when it was originally opened as a French garage. For over 80 years, as a landmark, as well as a witness of the ups and downs of the city's history, the Rex Hotel was rebuilt to become one of the city's most incredible addresses. It prides itself to offer guests many high-class facilities including 286 individually designed guestrooms, a range of function & meeting room's ideal for wedding, business or events, the La Cochinchine spa, and four in-house restaurants, cafe and bar. ... more   less 
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Also Known As:
Rex Hotel Saigon
Rex Ho Chi Minh City

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