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Reviews (2,383)
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1,415
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15
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All reviews rooftop pool river view saigon river great hotel liberty central the executive lounge sky bar breakfast buffet walking distance great pool business trip high floor would highly recommend this hotel an upgrade opera house stayed here for nights post office
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Reviewed January 16, 2018

I haven't experienced the hotel because the trip is still 5 months away. However, I'd had a few concerns and posted them here...a few people advised me to reach out to the hotel directly. I'm glad I did...not only my emails were responded promptly, the staff has gone above and beyond to meet my preferences. I'm very looking forward to our stay at this hotel.

Date of stay: January 2018
Trip type: Travelled with family
1  Thank N_Sherrill_721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LCR_Manager, General Manager at Liberty Central Saigon Riverside Hotel, responded to this reviewResponded January 19, 2018

Dear N_Sherrill_721,
Warm greetings from the Liberty Central Saigon Riverside Hotel.
We thank you for taking the time to share your experience with us.
We are glad to welcome you here in Vietnam.
Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.
Looking forward to welcome you soon in Saigon.
Yours sincerely,
Le Tran Quoc Anh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 15, 2018 via mobile

Very comfortable, everything works well and is new. Concierge HOA, he is the best guy in town . I have stayed monthly at this hotel for 4 years. Will continue to use it. Nice views of River or City.

Date of stay: January 2018
Trip type: Travelled on business
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LCR_Manager, General Manager at Liberty Central Saigon Riverside Hotel, responded to this reviewResponded January 19, 2018

Dear James M
Warm greetings from the Liberty Central Saigon Riverside Hotel.
We hope that you have safely reached back home in your lovely city of Hanoi.
We thank you for taking the time to share your experience with us.
We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. We are in particular pleased to hear how satisfied you were with the level of service of Mr. Hoa - our Concierge and we will make sure that the compliment gets to him.
Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.
Looking forward to welcome you back soon in Saigon.
Yours sincerely,
Le Tran Quoc Anh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 11, 2018

Stayed for 4 nights in Dec 2017, great location, central to most things, rooms are of good size, all mod cons, breakfast was good and nice selection, staff at hotel are friendly and helpful, I had a great view from my hotel room, the hotel has a rooftop bar and pool, i would stay here again.

Date of stay: December 2017
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank amar_globetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LCR_Manager, General Manager at Liberty Central Saigon Riverside Hotel, responded to this reviewResponded January 12, 2018

Dear siank73,
Warm greetings from the Liberty Central Saigon Riverside Hotel.
We hope that you have safely reached back home in your lovely city of Birmingham, United Kingdom.
We thank you for taking the time to share your experience with us.
We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention.
Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.
Looking forward to welcome you back soon in Saigon.
Yours sincerely,
Le Tran Quoc Anh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 10, 2018

The location of this hotel is excellent. The staff were very pleasant and helpful.Breakfast was great and looking over the river was nice.
We had a riverview room which was fine but the only thing we found strange was that were no draws to put socks, underwear etc in. After hanging up some of our clothes we just left the rest in out suitcases.The rooftop pool was enjoyable but apart from ' happy hour ' their prices for drinks were very expensive.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank nairobiGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LCR_Manager, General Manager at Liberty Central Saigon Riverside Hotel, responded to this reviewResponded January 12, 2018

Dear nairobiGoldCoast,
Warm greetings from the Liberty Central Saigon Riverside Hotel.
We hope that you have safely reached back home in your lovely city of Gold Coast.
We thank you for taking the time to share your experience with us.
We have taken good note of your experience with no drawers for sock and undies and the drink price. We are discussing and reviewing this matter with the involved team members in order to learn from it and to improve ourselves for the near future and your next visit.
We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention.
Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.
Looking forward to welcome you back soon in Saigon.
Yours sincerely,
Le Tran Quoc Anh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 9, 2018

This hotel is in a great location & it's view over the river is great. We found it interesting to watch the working boats coming up & down the river. The rooftop pool with it's breeze is a great place to relax with a drink & escape the hustle & bustle. The pool is very small though! We were in an executive room, so had breakfast in the lounge which was extremely peaceful! We had free drinks/cocktails/snacks in the evening & snacks & drinks throughout the day. The staff were all extremely helpful & friendly and the English really good!

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Lyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LCR_Manager, General Manager at Liberty Central Saigon Riverside Hotel, responded to this reviewResponded January 12, 2018

Dear LynG,
Warm greetings from the Liberty Central Saigon Riverside Hotel.
We hope that you have safely reached back home in your lovely city of Sydney, Australia.
We thank you for taking the time to share your experience with us.
We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention.
Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.
Looking forward to welcome you back soon in Saigon.
Yours sincerely,
Le Tran Quoc Anh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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