We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (214)
Filter reviews
214 results
Traveller rating
33
89
65
18
9
Traveller type
Time of year
LanguageAll languages
More languages
33
89
65
18
9
Show reviews that mention
All reviewsairport costhot waterupon checkstar hotelsaigonasiansgymtaxismotorbike
Filter
Updating list...
10 - 15 of 214 reviews
Reviewed July 10, 2017

Other reviews seem to be quite consistent. We stayed here simply as a transit stopover and it felt more like a roomy 3 star then anything 4 star.

Best part of the room is the bathroom; shower is fully enclosed with great pressure. Room itself was large. That's it for the positives. Nothing really more to say.

  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Phorte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamanaHotel, Giám đốc bán hàng at Ramana Hotel Saigon, responded to this reviewResponded July 12, 2017

Dear Phorte,
Thank you for your review of our hotel. We hope you had a comfortable stay with us.
We are glad that you had positive feedback about our room. We will share your kind words to the team.
Many thanks again, we look forward to welcoming you back very soon .
Ms. Le My Nga
Ecommerce Sales Department
Ramana Saigon Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 5, 2017

Terrible place!!!
Bad breakfast. Terrible service, when we checked in we had a small dark room on the 4th floor, we complained and got a room on the 9th. The pool was old and in bad condition. The spa was horrible.

Stayed: November 2016
Thank Christina Wilck... B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamanaHotel, Giám đốc quan hệ khách hàng at Ramana Hotel Saigon, responded to this reviewResponded July 12, 2017

Dear Ms. Chrisina,
Thank you so much for your review of our hotel.
We truly regret to learn that we did not meet your expectation.
Comments such as yours allow us to take an honest look at our services and make necessary improvements.
We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Ms. Le My Nga
Ecommerce Sales Department
Ramana Saigon Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 4, 2017 via mobile

I had only a daytime transit at this hotel and wonder who granted the 4 stars???
The spa smelt like the 'smoking room' at the airport and people walking down the hallways smoking!!!
They served Western food to us when the Asian guests has pho which looked great!

Stayed: July 2017, travelled solo
Thank Jenny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamanaHotel, Giám đốc quan hệ khách hàng at Ramana Hotel Saigon, responded to this reviewResponded July 12, 2017

Dear Jenny,
Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention.
We are so sorry to hear that our spa service were not up to your expectation. Please rest assured that this will be looked into and we will try to make necessary improvements wherever possible.
We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Ms. Le My Nga
Ecommerce Sales Department
Ramana Saigon Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 22, 2017

We had a 6 hour stopover at Ho Chi Minh City, so we're fortunate to be offered a transit stay in this hotel a few Km from the airport.

The best part for us was the opportunity for some exercise by swimming laps in the outdoor pool on level 5. The pool grouting could be cleaner, and the shallow end a little deeper (my finger tips scrapped the bottom when swimming backstroke at this end).
Also nice to have a shower halfway through 22 hours of flying.

We also had a meal in the downstairs restaurant. Average meal. European and Vietnamese food options. We chose the latter.

Rated sleep quality as very good, despite not staying long enough for a sleep. The room was quiet, bed looked comfortable. No noise from others walking along the corridor.
Clean towels. Toiletries provided.

Free WiFi.

  • Stayed: June 2017, travelled with family
    • Rooms
    • Service
Thank Colin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamanaHotel, Giám đốc quan hệ khách hàng at Ramana Hotel Saigon, responded to this reviewResponded July 12, 2017

Dear Mr. Colin,
Thank you so much for your review of Ramana Saigon Hotel.
Regarding your above comment, we would like to apologize for any inconvenience this situation at pool may have caused you. Your comments have been recorded and we have shared them with our team to fix the issue you experienced
However, we really appreciate your positive comments about our rooms. As you might know, beds are always kept in good condition to make sure the guests feel comfortable. We are delighted to hear our facilities have met your expectation.
Many thanks again, we look forward to welcoming you back very soon.
Ms. Le My Nga
Ecommerce Sales Department
Ramana Saigon Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2017 via mobile

First time to try this hotel and was disappointed with the check-in service. They do not allow local friend to stay over even after paying for it (via Online booking Agoda).
Breakfast spread was moderately acceptable. Good selection of food.
If you like gambling this is a right hotel for you. Location is quite a distance from downtown. Taxi service is easily available.

Stayed: May 2017, travelled on business
Thank Tony Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamanaHotel, Giám đốc bán hàng at Ramana Hotel Saigon, responded to this reviewResponded June 25, 2017

Dear Mr. Tony,
Thank you for your review. Regarding your above valuable reviews, we would like to apologize for any inconvenience this situation may have caused you.
Please be understanding, The Vietnamese Government sets a regulation that all hotels are not allowed to accommodate in the same room a foreigner guest and a Vietnamese Lady, unless there is proof of marriage, where a marriage certificate is required. We always strive to provide the highest level of service, however we need to obey the law.
Also, we truly appreciate your words about our breakfast, our location.
Your comments have been recorded and we do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Sincerely,
Ms. Le My Nga
Ecommerce Sales Department
Ramana Saigon Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews