We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (689)
Filter reviews
690 results
Traveller rating
467
163
50
6
4
Traveller type
Time of year
LanguageAll languages
More languages
467
163
50
6
4
Show reviews that mention
All reviews family tour mr cuong clean and spacious rooms breakfast selection nice hotel breakfast was amazing night train top floor a lovely stay the river front desk staff tourist area star hotel imperial palace walking street nice room good size
Filter
Updating list...
47 - 52 of 690 reviews
Reviewed April 3, 2018

We stayed for four nights at this hotel on Hai Ba Trung Street - but note that there is another hotel by the same name on Vo Thi Sau! They have the same owners but the neighborhoods are quite different.

The hotel we stayed in, on Hai Ba Trung, is in a very local neighborhood and is quite a walk to restaurants and sites. Good thing that we had our own transport or we would have had needed to take a taxi to get anywhere.

Check in was disorganized. We had specifically requested a deluxe room with "one big bed and a balcony." They initially put us in a deluxe room with no balcony, then we ended up having two small beds (Room 310 - a twin and a full) with a balcony - and we wanted to have the balcony because the rooms are all non-smoking. The deluxe room we ended up with had a comfortable bed and large bathroom and it was very clean. The key to the safe didn't work. Nothing special, really, but it was adequate - no frills. There is a hot water boiler and tea is supplied but not in-room coffee. Even fewer frills in the standard rooms, which are quite ordinary.

Breakfast was awesome and the breakfast staff was friendly, too. Lots of choices and served buffet style, so you won't leave hungry. Recommended for the breakfast if for no other reason!

Front desk staff pretty much ignored us for our entire stay. No greetings when we came back after a long day, and check-out was really impersonal - we were in the middle of returning the key and the receptionist got a phone call and pretty much forgot about us. We left to get our motorbike packed and she eventually came outside to make sure that everything was ok.

Rooms were average - three stars. Add two stars for the awesome breakfast. Minus one star for the surly front desk staff. Three stars for value. Two stars for location. Five stars for cleanliness.

If you do want to stay at the Thanh Lich Hotel, the other one has a much better location and the front desk staff were friendly and helpful (we came there first as we got mixed up on the address). Next time, I'd stay there instead of this one.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
9  Thank tumbleweeds023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khanh N, Director of Sales at Thanh Lich Royal Boutique Hotel, responded to this reviewResponded May 15, 2018

Dear Tumbleweeds023,

Warmly greetings from Thanh Lich hotel.

Firstly, thank you so much for your kind and positive review regarding your stay with us!

I am happy to hear that you had a memorable experience with us to enjoy all our facilities and services, which I trust made a difference to your stay.

Please rest assured that you feedback will be shared with the team and that all of us are looking forward to having you back with us again soon. We all look forward to welcoming you again on your next visit to Hue.

Kind regards,
Le Truong Nhat Khanh (Mr.)
Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018 via mobile

Kind and polite staff :) could answer every question and helped us where ever possible!
Clean and comfortable rooms!!
Very good hotel in Hué. The hotel is placed central and we could reach the citardelle and the centre very well :)

Date of stay: March 2018
Trip type: Travelled as a couple
6  Thank Janosch W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khanh N, Director of Sales at Thanh Lich Royal Boutique Hotel, responded to this reviewResponded April 10, 2018

Dear Janosch W,

Warmly greetings from Thanh Lich hotel.

Thank you for sharing your feedback with us over here at TripAdvisor community.

We are delighted to know that you and your family enjoyed every moment of you stay at Our property.

We have also taken note all your comments with regards to our service and shared it with our respective department for immediate action and improvement.

Thanks once again for selecting us as your preferred accommodation.

Best regards,
Nhat Khanh (Mr.)/ Sales Manager
THANH LICH HOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 19, 2018 via mobile

I stayed here just 1 night but everything was very good ... Nice room and amazing breakfast. Easy to go to the center from here ... Staff was very wonderful and friendly . Realy have a nice staying , we will come back

Date of stay: March 2018
Trip type: Travelled with friends
12  Thank ramonak610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khanh N, Director of Sales at Thanh Lich Royal Boutique Hotel, responded to this reviewResponded April 10, 2018

Dear Ramonak610,

Warmly greetings from Thanh Lich hotel.

Thank you for sharing your feedback with us over here at TripAdvisor community.

We are delighted to know that you and your family enjoyed every moment of you stay at Our property.

We have also taken note all your comments with regards to our service and shared it with our respective department for immediate action and improvement.

Thanks once again for selecting us as your preferred accommodation.

Best regards,
Nhat Khanh (Mr.)/ Sales Manager
THANH LICH HOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 19, 2018 via mobile

The staff is wonderful Ms Loc was very helpful and friendly. Hotel is clean and comfortable breakfast was huge the food good. Hotel also has a pool and a gym. We had s room with a lounge a spacious room.

Date of stay: March 2018
Trip type: Travelled as a couple
18  Thank Steve A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khanh N, Director of Sales at Thanh Lich Royal Boutique Hotel, responded to this reviewResponded May 11, 2018

Dear Steve A,

Greetings from Thanh Lich hotel Hue!

Please allow me to thank you for your recent review and for sharing what you have been experiencing here at our property with other fellow travelers of TripAdvisor.

Our team and I have been appreciated your kind compliments and are glad to know that your stay was a comfortable and convenient one. I believe our service had also given you an extra touch to your stay.

We look forward to welcoming you again in the near future.

Warm regards,
Nhat Khanh (Mr.)/ Sales Manager
THANH LICH HOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 19, 2018 via mobile

Very nice Hotel and economical price so good service buffet breakfast cover everything so nice. People offer friendly service from Mrs Huong and Mrs Van Hotel close to shops and restaurants close y very good food at night.

Date of stay: March 2018
Trip type: Travelled solo
10  Thank Craig E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khanh N, Director of Sales at Thanh Lich Royal Boutique Hotel, responded to this reviewResponded April 10, 2018

Dear Craig E,

Warmly greetings from Thanh Lich hotel.

Thank you for sharing your feedback with us over here at TripAdvisor community.

We are delighted to know that you and your family enjoyed every moment of you stay at Our property.

We have also taken note all your comments with regards to our service and shared it with our respective department for immediate action and improvement.

Thanks once again for selecting us as your preferred accommodation.

Best regards,
Nhat Khanh (Mr.)/ Sales Manager
THANH LICH HOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews