I never post reviews on TA, though after the experience we incurred staying at The Victorian Hotel Nha Trang, I feel the need to share our less than satisfying experience.
We are a young couple travelling through Southeast Asia for 2 1/2 months and after constantly being on the move for the past 4 weeks we were willing to pay a little extra on our accommodation as we just wanted to stop and enjoy our relaxing stay for 6 days. However, we have stayed in $12AUD per night Homestays (with breakfast included) better than this hotel.
We arrived at the hotel 6hrs before check in after a 12hr bus trip, and paid 400,000 Dong for an early check in, so we could shower, only for there to be no hot water. However, this wasn't the only time we had not hot water in our shower, having regular showers, coming back and forth from the beach, eating out and whatever else, we only had hot water once of 3-4 showers a day. We complained a couple of times, though that got us no where so we gave up. It certainly wasn't enjoyable coming home at 11pm after dinner and drinks to a cold shower!
When requesting a late check out, and possibly 'complimentary' after our terrible stay, the hotel would not agree and charged us another 200,000 Dong, even when we booked a Airport transfer through them.
The hotel also advertised a pool, with pool bar and restaurant. Well the pool is nothing special and pool bar and the restaurant doesn't exist.
On top of the terrible experience we incurred at the hotel itself, there is construction being erected in front of the hotel, with drilling waking us every morning around 6:30am.
I highly recommend NOT staying at Victorian Nha Trang Hotel.
Terrible experience, misleading advertisements and not worth the money!
Australia.