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“A Nice Surprise in a Great Location ”
Review of Ani Plaza Hotel

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Ani Plaza Hotel
Ranked #16 of 72 Hotels in Yerevan
Certificate of Excellence
Reviewed 6 November 2017 via mobile

My first visit to the Ani Plaza Hotel was for a short one day conference. It became, in my mind, a conference space and not a place to stay overnight. When I finally stayed there, it was a nice surprise. The hotel is a short walk from Northern Avenue and/or Republic Square. My room was large and had a bathtub. Note: you’ll need to bring (or make) your own plug. Also, be warned, you should ask for a queen, or king, and avoid the single and double rooms, unless you’re on a budget and size is not important. The hotel has a bar, coffee spot, and includes a good breakfast. Given the surrounding area, with food options, boutique shops, and a small grocery store on the corner, I will stay at the Ani Plaza Hotel again and again and again.

Stayed: November 2017, travelled on business
1  Thank GhettoGtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, Guest Relations Manager at Ani Plaza Hotel, responded to this reviewResponded 7 November 2017

Dear Valued Guest,
Thank you for choosing our hotel and for taking the time to leave your feedback. Your valuable comments are highly appreciated as they help us further improve our services for the comfort of our guests.
We are very glad to hear that you enjoyed your stay with us. Also, we would like to inform our guests that in case no plug can be found in the bathroom, we kindly ask them to call directly to the reception and our staff will immediately fix the flaw. We are really sorry if this caused you any inconveniences.
Once again, thank you very much for your kind words. We will be looking forward to welcoming you again soon.
Best Regards,
Ani Plaza Hotel Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 - 8 of 405 reviews

Reviewed 19 October 2017 via mobile

Booked into the hotel, our Perigrine told us that it is a 4 star hotel maybe in Armenia?
The hotel advertises 24 hr room service...reality is the kitchen closes at 10pm
Hotel advertises local beer at their cafe...the tap was there but no beer came out of it.
The hotel advertises multiple whiskeys at their whiskey bar...roughly 50% were actually available.
Laundry service is not same day, so not much good for travellers.
But a least the rooms are clean.
2.5 star hotel at best

Stayed: October 2017, travelled solo
1  Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, Guest Relations Manager at Ani Plaza Hotel, responded to this reviewResponded 19 October 2017

Dear Valued Guest,
Thank you for choosing our hotel and for taking the time to leave your feedback. It is of great value to us since our guests' comfort is a priority for all our staff members. Upon receiving each review we are considering the situation and trying to do our best to improve the comfort level of our guests. We are very sorry to hear that you did not like your stay with us.
Please accept our sincere apologies for all the inconveniences caused.
Best Regards,
Ani Plaza Hotel Management

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Reviewed 12 October 2017

This hotel in the middle of the town,looks verry luxury from outside but inded allso inside. We had a verry nice room on 9nth flor. Nice room with fine beds and bath. The breakfast includes everything you cold ask. Out, you are verry close to shopping and the famous Cascade terrace.

Room Tip: I like top flors with great wievs.
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank carl b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, Guest Relations Manager at Ani Plaza Hotel, responded to this reviewResponded 12 October 2017

Dear Valued Guest,
Thank you very much for choosing our hotel and indeed thank you for taking the time to leave your valuable feedback. The comfort of our guests is a priority for us and we are really happy to learn that you enjoyed your stay in Ani Plaza Hotel. Your kind appreciation motivates us to continue to further improve our services.
Once again, thank you very much. We will look forward to welcoming you again soon.
Best Regards,
Ani Plaza Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017

My wife and I stayed at Ani Plaza hotel for 4 nights at the end of July. The hotel is well located on Sayat Nova Street within walking distance to the main square, the Opera house and the Cascades. There is also a convenient small independent supermarket adjacent to the hotel for necessities. Our hotel room was very comfortable overlooking the Opera house and the hotel lobby is spatious and welcoming. There is an ATM machine right in the lobby which I found very convenient but the withdrawals are limited to only $100 dollars/day. Considering how cheap things are in Armenia that was not an issue. The staff at the hotel was courteous, friendly and helpful if you have any questions about touring Yerevan or even outside of Yerevan and taxis are always available right outside the hotel. Taxis are by far the best bargain in yerevan; you can go from one end of the city to the other for 1000 Dram which is about $2. Because we enjoy walking and exploring the city along with the great location of the hotel, we rarely took a taxi. However, the thing we liked most about Ani Plaza was the outstanding breakfast included in the room price. Omelettes, cereal, assorted locally made fruit jams, cold cuts, roasted potatoes, cheeses, locally grown veggies, pastries, fruits, juices you name it. We were lucky enough to be in Armenia when apricots were in season. Armenia is famous for its delicious apricots and fresh apricots every morning was an unforgettable treat. After a hearty and delicious breakfast that is open until 10 AM, it was very easy to skip lunch and just go for dinner in one of the many restaurants in town. All in all we really enjoyed our stay at Ani Plaza hotel. It is not as centrally located as some of the other (more expensive) hotels but it is walking distance to the main square and most attractions and considering the breakfast a great value.

Room Tip: The rooms facing Sayat Nova St. have city views, a corner room that also faces west has a view of th...
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  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Hagop I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, Guest Relations Manager at Ani Plaza Hotel, responded to this reviewResponded 11 September 2017

Dear Mr. Hagop,
Thank you very much for choosing our hotel and indeed thank you for taking the time to leave your valuable feedback. The comfort of our guests is a priority for us and we are really happy to learn that you enjoyed your stay in Ani Plaza Hotel. Your kind appreciation motivates us to continue to further improve our services for the comfort of our guests.
Once again, thank you very much. We will look forward to welcoming you again soon.
Best Regards,
Ani Plaza Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2017

It was easy to give 5 stars to Ani Plaza. I ended up there after a dreadful check in to an apartment just around the corner in Abovyan Street which had a gas escape. We were lucky to be able to just walk to Ani Plaza. Immediately greeted with smiles. Staff were all very polite and attentive particularly Vigen. 24 hour bar, great gym, plentiful breakfast, clean and fresh rooms. I could not fault this Hotel.

  • Stayed: May 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank ahad g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, Guest Relations Manager at Ani Plaza Hotel, responded to this reviewResponded 21 August 2017

Dear Valued Guest,
Thank you for choosing our hotel. And thank you for taking the time to leave your review. It is very important for us to get your opinion regarding your stay. And we are very glad that you were happy with our hotel and you liked it. We will continue to do our best for our guests' comfort. One more time thank you for your valuable feedback.
Looking forward to welcoming you in our hotel again soon!
Sincerely,
Ani plaza Hotel Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017 via mobile

me and my parents were in this hotel for 4 nights in july. hotel is clean, reception crews were very friendly and helpful.
room service was satisfying but some time u need to call them twice as they are busy.
the location was very good
and we enjoyed our stay in this hotel

Stayed: July 2017, travelled with family
Thank abcde f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lusine M, Guest Relations Manager at Ani Plaza Hotel, responded to this reviewResponded 3 August 2017

Dear Valued Guest,
Thank you for staying with us. And thank you for taking the time to leave your review. It is very important for us to get your opinion regarding your stay. And we are very glad that you were happy with our hotel and you liked it. We will continue to do our best for our guests comfort. One more time thank you for your valuable feedback.
Looking forward to welcoming you in our hotel again soon!
Sincerely,
Ani plaza Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2017 via mobile

Room size was a little bit small
Aire conditions was terrible
Bathroom was old fashioned
Breakfast was good
Location was good
Personnel behavior was very good
Unfortunately in the Yerevan you don't have more choice and this hotel has medium level in this city

Stayed: July 2017, travelled with family
Thank Mohamad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lusine M, Guest Relations Manager at Ani Plaza Hotel, responded to this reviewResponded 28 July 2017

Dear Guest,
Thank you for choosing our hotel and for taking the time to leave your feedback. Your opinion is always very important for us to improve the quality of our services.
Temporary technical issues, like the one you mentioned concerning the air conditioning, may arise from time to time but they are fixed in a timely manner after reporting to the reception.
We are carrying out renovation works quite frequently for the comfort of our guests.
Thank you again for your review. We will be very glad to see you again in our hotel.
Best Regards,
Ani Plaza Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ani Plaza Hotel

Address: Sayat Novy str. 19, Yerevan 0001, Armenia (Formerly Best Eastern)
Region: Armenia > Yerevan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 72 Hotels in Yerevan
Price Range: C$86 - C$141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ani Plaza Hotel 4*
Number of rooms: 247
Official Description (provided by the hotel):
Ani Plaza Hotel is situated right in the heart of the city, within only 15 minutes' drive from the Zvartnots International Airport, in the Business, Entertainment and Shopping center. The Hotel has 247 spacious comfortable rooms including Deluxe, Junior and Executive Suites offering a magnificent view of the Biblical Mount Ararat and a gorgeous panorama of the state of the art building of the National Opera House. ... more   less 
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