Quite dissapointed with the service lately especially on the pick up service.
This time I came with my Colleague from Egypt and assure him that the hotel will provide airport pickup once he arrived. Surprisingly there were no one waiting and even the concierge office at the airport was empty too.
When I arrive 1 day later, there were also no pickup for me, but luckily I already have the transport guys phone number and I called them and waited around 30 mins.
The people in the front desk also was not as welcoming as per used to be. Lack of smile and greetings.
Hope management could improve further.
From your loyal customer.
- Free Wifi
- Free Parking