Promised to be picked up from the bus stop On arrival no one there!!
Suddenly saw 2 guys running up to us and saying we are from the hotel The car will be here in 2 mins
After 10 mins they put us in a taxi which we had to pay for !!
The hotel was average. Nothing special. Miserable staff apart from the sylhety guy who could do with buying an iron to do his uniform.
Was taken to a room and was told the rates. Dirty bed sheets. Filthy toilets with complimentary shampoo and toothpaste. Was very very disappointed with the overall experience.
I paid with my debit card and the sylhety guy asked me at leat 10 times do u have any cash instead which I was annoyed about.
I won't return for sure. The only good thing was the complimentary lift back to the airport. A lot of customer skill will be required in this hotel to make it good. Hope the manager takes note of this. More