At first, I only booked one room for myself, the rate was pretty decent, and since it was exactly where I needed to be, so it was a no-brainer...
My colleagues later decided that they need to come along (where they'd share a room), so we added another room, which was nearly twice the first room?!?! Suddenly I feel liked I was being scammed...
but since I didn't have time to bother, so...
we arrived extremely late... 1:30am... the concierge took an extremely long time to have us filled our form, scan our documents and make us pay upfront... after we finally got into our room... when we're all getting ready for bed, they decide to knock on our doors... 3 times!!! once to see if our A/C is on, once to bring me water, once to bring me a fruit plate (1 banana). Obviously they want tips! I complained about it, next morning, I got a note, saying I should've placed the Do Not Disturb sign on the door...
For the price I paid for my room, breakfast was fair... eggs and 4 or 5 hot items.
My 2 colleagues checked out at 10am the following morning, but my flight was late (and with my extremely late arrival), I thought I could get a late check-out (a common courtesy now given by many hotels), but nope, not here, punctual check out time is a must! After I paid half a day for my late check-out, I was running late, I called back and they wouldn't even give me an extra hour (they say I will be charge full day if I come back late)
Room-wise... dated and simple furniture, expected for the price I paid, my shower curtain and rod needs replacing, my room (most rooms by my observation) faces the wall of another building, literally within reach separated by your A/C units... which is not necessary a bad thing considering the tremendous road noise just outside
Staff-wise... they are properly mannered if you ask simple questions... any extra request (even if they are little ones) it's a hard "no"...