We visited in December and when we booked we asked for a quiet room. The staff encouraged us to pay an extra $10 to get a really quiet room. We were woken the next day (Christmas day) by loud banging from the hotel's construction work. My husband was also awake most of the night with the sound of water gushing through pipes. we complained at reception and asked for the extra 10$ back as the room was not quiet. The hotel refused to give it back which left rather a bad taste in our mouths! I think we should have been told when booking that there were exptensive building work going on at the hotel. If we had known about it we would never have booked in to this hotel!!
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