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All reviewsgreat gardencourtyard gardenhighly recommend this lovely hotelwhere breakfast is servedenjoy your staygreat wifiwithin walking distancesmall fridgeclean roomsevery morninghotel locatedthe breakfast areathe riverpresidential palacestayed for nightsswimming poolvisit vientiane
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Reviewed April 3, 2018 via mobile

Was good location and had breakfast so booked and paid more than other hotels nearby. Disappointing as pool dirty and pump never turned on . Pool area was disgusting with food from restaurant left for days attracting flies and only removed after we complained. Bins not emptied for over a week until we complained . Breakfast good but no fresh coffee for 3 days as hadn't ordered beans. Just nasty sugared packet mix coffee available. Rooms small and pokey but good air con and clean. Staff on reception great but let down by lazy restaurant staff responsible for keeping pool area tidying. Disappointing as would be a great hotel but I wouldn't recommend to other families with it's current attitude to hygiene.

Stayed: April 2018, travelled with family
2  Thank kiwiseetheworld2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 1, 2018

Staffs are most can speak English well, location was great.
Room is very clean, nice, great aircon, good shower, great wifi.
Swimming Pool is very lovely, new and clean.
Garden was great , relaxing and refresh.
The manager was really taking care of us, he was very polite.
Highly recommend Mali Namphu Hotel to everyone.

  • Stayed: April 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Trieu N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam D, General Manager at Mali Namphu Hotel, responded to this reviewResponded May 31, 2018

Dear Trieu.
Greetings from Mali Namphu Hotel !

Thanks so much for your five-star review of your stay with us! And thank you very much for recommending us to other travelers, too!

Your review is truly a big gift for all staff. I am sure that staff won’t forget how much it encourage us to keep up our service. We are so happy to know that you found us to be a place to stay with spacious, clean rooms and are on a lovely breakfast. We would love to help all tourist have memorable time like you had. Don’t hesitate to contact direct to us via email: malinamphuhotel@gmail.com if you ever think of coming back to Vientiane.

We looking forward to seeing you again at Mali Namphu Hotel.

With warm regards,

Sam (mr)
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 30, 2018

Hotel located at central of Vientiane. Friendly staffs, clean room, great breakfast.
The manager was very polite, he try his best to accommodating us.
Garden was great too.
Swimming pool was new and very nice.

  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank khamouanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam D, General Manager at Mali Namphu Hotel, responded to this reviewResponded May 31, 2018

Dear khamouane,

Thank you for choosing Mali Namphu Hotel for your choice of accommodation during your holiday in Vientiane and also taking the time in sharing your good experience with other TripAdvisor readers.
I am very happy seeing that your stay experience was made even more enjoyable with our team to make your stay more enjoyable and memorable. Also found us to be a great value for money. Thank you for all your wonderful praises.

Once again thank you for staying with us at Mali Namphu Hotel and we do look forward to your next stay with us on your next trip to Vientiane . Let's email us at malinamphuhotel@gmail.com, we guarantee that we will save a nice room for you.

Warmest Regards,

Sam (mr.)
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 28, 2018 via mobile

On a positive note the hotel is well located, they organise airport picks ups/drop offs and the pool setting is really nice (pool water not so nice). On a less positive note the room we had could not have been further from the beautiful photographs we saw advertising the hotel. The room was very shabby and not what you would expect from a hotel. The room needed a lot of work to get it up to the standard we were paying for. The best bit was the open fuse box above the shower! Although the sheets were clean the rest of it didn’t feel clean. The breakfast was really poor and so we went out on the second morning. Lastly although the staff were polite the level of service we have seen in all other hotels has been at a much higher level than we saw here. In its current state I would struggle to recommend this hotel.

Stayed: March 2018, travelled as a couple
Thank Katrina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 22, 2018 via mobile

Mali Namphu Hotel located in the heart of Vientiane, easy walk many tourist places, just 2 minutes walk to night Market and Mekong river.
Great garden inside make this hotel to be special, new swimming pool make us happy everyday.
Buffet breakfast great too, There are many fruits this what i liked.
Staff are all speak english well, friendly, kind and really polite.
Highly recommend Mali Namphu Hotel to everyone.

Stayed: March 2018, travelled with friends
Thank Hạ T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam D, General Manager at Mali Namphu Hotel, responded to this reviewResponded May 31, 2018

Dear Ha,

Thank you for choosing Mali Namphu Hotel for your choice of accommodation during your holiday in Vientiane and also taking the time in sharing your good experience with other TripAdvisor readers.
I am very happy seeing that your stay experience was made even more enjoyable with our team to make your stay more enjoyable and memorable. Also found us to be a great value for money. Thank you for all your wonderful praises.

Once again thank you for staying with us at Mali Namphu Hotel and we do look forward to your next stay with us on your next trip to Vientiane . Let's email us at malinamphuhotel@gmail.com, we guarantee that we will save a nice room for you.

Warmest Regards,

Sam (mr.)
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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