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Reviews (772)
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Reviewed November 25, 2017

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Asli F, Guest Experiences Manager at Park Hyatt Istanbul - Macka Palas, responded to this reviewResponded November 28, 2017

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Reviewed November 23, 2017

certainly the best hotel boutique in istanbul and the best athmosphere & top situation only 2 minutes walk from the busy shopping street/district of Nisantas everything is perfect being for holiday or business

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Sam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asli F, Guest Experiences Manager at Park Hyatt Istanbul - Macka Palas, responded to this reviewResponded November 25, 2017

Dear Sam F,

Thank you very much for your feedback. It makes us very proud to read that our hotel is the best hotel for you. We are also thankful for your kind words regarding the location. It is most motivating to see that you had an excellent experience and enjoyed the time spent at our property.

We look forward to your next visit.

Sincerely,

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Reviewed November 23, 2017

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Asli F, Guest Experiences Manager at Park Hyatt Istanbul - Macka Palas, responded to this reviewResponded November 25, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 22, 2017 via mobile

I have stayed at this super modern but yet warm boutique hotel numerous times in the past , and never ran into any problems or difficulties .
The location is the best in Istanbul in terms of surrounding top of the line restaurants and shopping options with the latest luxury boutiques .
The hotel sits in the middle of a Residential
Area with hairdressers , barber shops , markets and night end eateries .
Being from the US , the standards and expectations are high , and believe me the management and the staff fulfilled every bit of them .
From the discretion and the continuous friendly smiling to the attention to details of the buzzing personnel of this hotel ... everything was always perfect .
I was sick during this visit and unfortunately couldn't attend few work meetings , So a young gentleman at the front desk suggested that I get' Tuba " at the breakfast kitchen to make me this fabulous concoction Tea with different herbs and spices ( needless to say that it was the best tea I have ever had in my life) . Asli the front desk manager was lovely and always accommodating . Leila at the front desk has the nicest and kindest heart .
Thank you for making my week so pleasant with no hiccups :)
Thank you to the entire team , I will continue sending my coworkers and friends .
And I myself will be back soon .

Damia Azar
US

Stayed: November 2017, travelled on business
1  Thank solotraveler36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asli F, Guest Experiences Manager at Park Hyatt Istanbul - Macka Palas, responded to this reviewResponded November 22, 2017

Dear solotraveler36,

Thank you for taking the time to post this great review. We are truly delighted to read that you enjoyed so many aspects of our hotel and you felt comfortable with the hotel's location. It is our goal to provide distinctive and exceptional service to all of our guests and exceed their expectations, we are happy to hear that we achieved this during your recent trip! I will be more than happy to share your compliments and kind words with the entire team, especially with Laila and Tuba. Your appreciation is most precious for us.

We look forward to welcoming you back to our hotel. In the meantime, if you have any questions or wishes please do not hesitate to contact us at any time.

Sincerely,

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Reviewed November 20, 2017

Beautiful hotel. Lovely rooms. Perfect location. Like a large boutique hotel with all the facilities of a bigger hotel. The staff are very friendly. The area is the trendiest part of Istanbul and the hotel is located in the best part.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Khaled A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asli F, Guest Experiences Manager at Park Hyatt Istanbul - Macka Palas, responded to this reviewResponded November 22, 2017

Dear Khaled A,

Thank you very much for your detailed feedback about your stay. We are grateful to see that our location and room features exceeded your expectations, as much as our services. Receiving your appreciation is most precious for us.

We look forward to welcoming you back to our hotel.

Sincerely,

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