From the first contact when we booked Neoriion Hotel for Christmas and New Year 2011/2012, hotel staff replied welcoming us and supplied details of very useful web sites about Istanbul, to the e-mail that greeted us when we returned home, saying that they hoped we had had a good journey home.
We were collected us from the Airport and warmly greeted by reception staff, who gave us a map, useful tips on transport etc. and a welcome drink.
We really enjoyed our holiday and I am sure Neorion hotel staff contributed towards this. They left us a card and gift for New Year’s Eve, they welcomed us on the terrace at the stroke of midnight with a complimentary drink and extended breakfast and meza times on New Year’s Day.
The staff gave me a surprise on my Birthday with a cake and present, I have not blown candles out on a birthday cake for many years! Reception staff, waiters, waitresses all sang Happy Birthday.
We have stayed in hotels all over the world but we can honestly say that our experience in Neorion has been a very special one. Neorion staff, all of whom contributed to making our holiday in Istanbul a fantastic trip we will never forget.
We booked this hotel because of the comments left on TripAdvisor and were so pleased that we did, we can not recommend this hotel highly enough, the staff offer genuine hospitality.More
- Free Wifi
- Breakfast included