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“pleasant stay”
Review of Dila Suites

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Dila Suites
Ranked #81 of 1,103 Istanbul B&B and Inns
Reviewed 13 January 2015

Hi,

My travelling experience in Istanbul was fantastic. First of all, the hotel is centrally located. Rooms very nice decorated, comfortable and quiet. Also, many thanks to the owner who was very helpful and kind. Highly recommended.

Miko from Japan:)

Room Tip: calm rooms
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  • Stayed: January 2015, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Miko S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 25 of 155 reviews

Reviewed 25 December 2014

Hello

I stayed one week at this hotel and I just wanna say that I was satisfied. The service was great rooms very spacious clean and comfortable. The hotel is also located in the center of İstanbul ın the district of Beyoglu (Taksim) and the famous Istıklal street ıs just 2 minutes nearby. Thanks for your service and advices Dila Suites. I enjoyed it and I recommend it.

Room Tip: comfortable rooms
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  • Stayed: December 2014, travelled solo
    • Value
    • Location
    • Service
Thank Alex W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2014 via mobile

As the beauty of Istanbul wasn't enough, the stay in this hotel makes it an even more joyful journey. The staff is very polite and with Turks being so hospitable this one wasn't such a big surprise :). I would totally recomend it. It's worth the money.

Stayed: December 2014, travelled as a couple
Thank Jehona I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2014

The Balkan charm of Instanbul was nearly overshadowed by the charm of our hostess Deniz and the genteel beauty of the hundred-year old house. If you wish to be transported to the refined spirit of the city straddling two continents, Dila will make sure your spirit is housed well.

  • Stayed: December 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Elza H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2014

Me and my wife, after 20 years common life, spend 3 nights at OUR DREAMED HOME! In Istanbul, where we have been many, many times! Amazing! Fabulous! Worthy 10 times more than any money! Thank you Deniz!!!

  • Stayed: November 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Ljupcho T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2014

We stayed four nights in October. The room was in a small building on the east side of the street. The room seemed newly renovated, was very clean and nicely decorated. The staff served a nice breakfast which we ate on the roof terrasse which afforded an impressive view over the city. One staff member was helpful to us in several other ways and was generally very pleasant. I can't think of any shortcomings worth mentioning.

  • Stayed: October 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Thomas_H1570799
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2014

We stayed 3 night there in the beginning of this month.Istanbul is great city we came from Sweden for the first time and really enjoyed it.
Hotel room was pleasant and nice decorated but theres no one at the reception when we arrived.Someone from the opposite hotel helped us and they did not provide us twin bed as we booked on the first night.

  • Stayed: November 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank anna f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dila_S, General Manager at Dila Suites, responded to this reviewResponded 28 November 2014

Dila Suites is a small boutique type hotel with 4 rooms. The other hotel across the courtyard is also our hotel where one receptionist is used jointly by both hotels during late evenings & night services. If that was not the case, how would you be shown to your room by this receptionist situated at the hotel across?

In response to your claim that a twin bed was not provided for your first night; the room you have booked is the smallest twin room of the four rooms where the beds are pulled together as one bed ordinarily and can be pulled apart as two separate beds depending on the preference of the guests.

When you made your booking, since you did not specify how many people you were coming with and/or whether you wanted the beds to be together or separate; you found the twin beds pulled together upon your arrival. However, the beds could have been pulled apart before your arrival if you had specified your request during booking.

We understand that when you have arrived, the receptionist asked you whether you wanted the beds to be pulled apart; you said 'no, leave it for the next day'. So, the beds were pulled apart the next day. That was your choice.

It is apparent that this whole situation is due to an unfortunate miscommunication or lack of detailed information by you during booking. We have made the necessary compensation to you for the first night as well as provided you with whatever service & assistance you have requested during your 3 day stay with us. Therefore, your comments are quite disappointing for us.

We recommend that you provide all your specific requirements & preferences during the booking process next time you make a booking so that neither you nor the hotel(s) feel any such disappointment in the future.

However, we are very happy to hear that you have enjoyed Istanbul and we will be happy to have you with us again in the future.

Best regards

Dila Suites Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dila Suites

Address: Balik Sk 16 Kamer Hatun Mh. | Taksim, Beyoglu, Istanbul 34435, Turkey
Region: Turkey > Istanbul > Beyoglu
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #81 of 1,103 B&Bs / Inns in Istanbul
Price Range: $156 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dila Suites 3*
Number of rooms: 4
Official Description (provided by the hotel):
Dila Suites is located in the heart of downtown Istanbul’s Pera, Beyoglu district with its 4 rooms which is surrounded with very famous historical buildings, museums, mosques, churches, shopping areas, art, entrainment, night clubs, restaurants, cafes and book stores. ... more   less 
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