The hotel was normal.not bad not good.very far from the main attractions.the internet was not working at all.i spent 10 days and i was completely disconnected from the world.the problem is that no one cares from the staff.i am reading all the nice reviews and i keep wondering:are we talking abt the same hotel?the breakfast is not good.the bed and pillows are used and very uncomfortable but worst of all, the way they treat you.i live in dubai and i am used to a certain level of service but of course you can't expect the same treatment everywhere but at least you'd expect a minimum.no greetings , no thank you, not even a smile.you go around the hotel and you feel that you are unwelcome.they are rude to you from the bus lady to the front desk.you go ask for help or a service, they look at you like you are wasting their time.on the day of departure, we kept our luggage with the front desk bcs our flight was later in the day, i went back and i wanted to take something from the luggage,of course he was unhappy and led me to the luggage room, stood there waiting for me to finish and bcs there were quite few suitcases it took me sometime to find what i wanted so in his rude way he told me he had to go and told me to close the lights and...The hotel was normal.not bad not good.very far from the main attractions.the internet was not working at all.i spent 10 days and i was completely disconnected from the world.the problem is that no one cares from the staff.i am reading all the nice reviews and i keep wondering:are we talking abt the same hotel?the breakfast is not good.the bed and pillows are used and very uncomfortable but worst of all, the way they treat you.i live in dubai and i am used to a certain level of service but of course you can't expect the same treatment everywhere but at least you'd expect a minimum.no greetings , no thank you, not even a smile.you go around the hotel and you feel that you are unwelcome.they are rude to you from the bus lady to the front desk.you go ask for help or a service, they look at you like you are wasting their time.on the day of departure, we kept our luggage with the front desk bcs our flight was later in the day, i went back and i wanted to take something from the luggage,of course he was unhappy and led me to the luggage room, stood there waiting for me to finish and bcs there were quite few suitcases it took me sometime to find what i wanted so in his rude way he told me he had to go and told me to close the lights and the door behind me once i am done.if you want to make eye contact with them to thank them or smile at them, they dont even see you.it was the most horrible experience in my whole life.More
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