I met my brother and his family who had travelled from Canada and myself from UK. We were both in transit in Istambul and were looking for a reasonable hotel.
The hotel was booked by our agent in Canada.
On my arrival I had to pay for the transportation from the airport although the website says it is free for stays of 3 nights or more. This is applicable for booking directly with the hotel. It is recommended that one would get a good deal by booking direct than via an agent. In this respect, there was also another issue to our booking but the Manager, Mr Yasin was very accommodating and a thorough gentlemen and the issue was resolved to the satisfaction of both parties.
The staff were very helpful especially Sinan, Adam, Ibrahim and the breakfast staff. However some of the staff need training in customer relations as there was no polietness,smiles or was not forthcoming to the guests. Always being serious makes it difficult for the guest to approach the staff. Would suggest to Mr Yasin to rectify this.
The rooms on the top floor are the best although my single room was continuously warm and I had to leave the window open.
The breakfast was adequate and the waiters made up for their very good service. The bread was fantastic.
Overall the hotel achieved our expectations
- Official Description (provided by the hotel):
- Welcome to the magical city, Thank you for your choosing our hotel. We are happy to share your memories . I would like to give you information about our hotel , Our front office department is open 7/24 . We are here to answer all your questions , What to do in Istanbul? How to do in this town? We have prepared answers to these questions for you . Moreover, both professional and as someone family . You can call us for City Tour , Bosphorus Tour ,Turkish Bath , Turkish Night and Dervishes Show etc. Our breakfast served 07:30 until 10:30 in the morning from Garden Restaurant.(Near by the hotel bulilding). Our breakfast is offered about 140 kinds of Traditional taste . Our all kinds of breakfast are prepared handmade in our own kitchen. As Our mother pastry and our grandmothers cakes . Our terrace is a great place to watch in Istanbul. You can drink your coffee with enjoy , can lovely talk ,you can feel serenity .Definitely , I suggest , you review our menu because , all the delicacies on the menu is selected specially for you. You will believe in you, looks amazing Istanbul... ... more less
- Reservation Options:
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- Also Known As:
- Amiral Palace Istanbul
- Hotel Amiral Palace