I stayed here for a couple nights in November. I booked the "mattress on the roof" option, which in retrospect wasn't the best scenario; it rained both nights. I know that's not the fault of the hostel, but I soon found out that there was basically NO continengy for rain or inclement weather. Now, I'm not one to expect the red carpet rolled out to me for $20USD per night, but there was literally nowhere inside to crash - every square foot of space, from the hallways, lobby, kitchen, and dorm room were taken up by other roof dwellers that didn't wait as long as I did to get out of the rain. My proposed solution to the hostel management would just be to limit the number of roof guests in case everyone has to come inside, rather than squeezing everyone in like sardines. I understand that you can't expect a lot for the rate that they're charging, but I would hope that my money would guarantee at least a patch of floor to crash for the night.
None of that would have been an issue if the place weren't so tiny, but they need to scale to maximum occupancy of the hostel with the size of the location... obviously, this is an extremely historic and charming building (which is a great thing!), but there were just too many people.
As others have commented, the location of the Citadel hostel just inside the Jaffa Gate is fantastic, and the views from the roof are spectacular. It's a fun place to just hang out and chat with fellow travelers. Staying at this location, it's easy to get up early and get a head start on the tourist crowds in the Old City.
Front desk staff was fine to me (I know a lot of the other reviewers had issues), but I did witness a few altercations between the staff and some of the other guests, mostly over being nickeled-and-dimed for certain stuff. One woman was being charged extra because she setup a small tent on the roof when it started raining... I tried to figure out how management could justify charging her more for her foresight of bringing a tent along, but I guess that's the game they play.
Overall, I can't really recommend the Citadel hostel to others. The location may be great, but the one thing a hostel needs to deliver for a solo traveler is a good night's sleep, and I just couldn't get that here.
- Also Known As:
- Citadel Youth Hotel Jerusalem