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14 - 19 of 118 reviews
Reviewed April 3, 2016

I stayed at this hotel in a twin room for 4 nights. We didn't arrive until 1 am and we were in a group of ~40, but check in was efficient and they had laid on an excellent hot meal for us.

The room was adequate, nothing fancy but the beds were comfortable. The television didn't have any English channels, but that didn't really matter. Some rooms face the street and some face a wall the other side. Ours faced a wall so the view wasn't great but it wasn't noisy. The bathroom was ok, the shower only had three settings - no power, warm and hot, but the warm setting was usually completely fine.

We had evening meal and breakfast at the hotel every day we stayed. The breakfast was ok - there was one choice of cereal, turkey ham and cheese, some fruit and pastries as well as pita bread. The evening meal was very good - soup to start then usually two main (meat) dishes with sides of rice and some kind of potato, along with salad. Dessert was just fruit.

The location of the hotel is excellent for exploring old Jerusalem, right close to Herod's Gate. I would much rather have stayed at the Rivoli then somewhere more fancy further out.

One safety point is that the door is locked overnight and there are no fire escapes.

Room Tip: Only two floors, lower one is better as there's no lift
  • Stayed: March 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank davidphillips2803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 14, 2015 via mobile

52 of us stayed here for 5 days. We all agreed that the rooms were very clean and spacious. Decoration was plain but it was probably only a colourful duvet cover away from looking good. The food was fresh and plenty, with the Hassan and his staff being friendly and helpful.
Unfortunately, the street was filthy and off putting but that could not be helped by the hotel.
Air con units were modern and efficient.
Would recommend keeping room key with you as the downstairs reception where keys were kept was left unattended sometimes.
Location was very near to Herod gate- few minutes walk. Would stay here again.

Stayed: October 2015, travelled with friends
1  Thank Nancy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 9, 2015

The hotel is awful, filthy and in a location surrounded by street vendors. The staff and manager are rude, never been qualified or study hospitality. The room chamber doesn't know how to make the bed. He only covers the bed, leave it the way it is. He never ever change the sheets. This hotel needs woman and not men who don't know what to do when it comes to cleaning.

Room Tip: I advise you to avoid this hotel
  • Stayed: March 2015, travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 15, 2015

Hotel is exceptionally close to the Herod's Gate entrance into Al Aqsa. Conveniently located and gives you a sense of Palestinian life. Great service from the owner and his son. Good restaurants within 200m walking distance from the hotel. Hotel is basic but great value for money. Close to money exchangers and local supermarkets

  • Stayed: January 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Areezan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 28, 2014 via mobile

Very good location in Palestinian part of town, ok internet and no bed bugs! Very nice staff, a bit worn down but for the price definitely ok! The breakfast buffet boring, but again: considering the price, it was fair!

Stayed: December 2014, travelled with friends
Thank sidset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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