I stayed at this hotel in a twin room for 4 nights. We didn't arrive until 1 am and we were in a group of ~40, but check in was efficient and they had laid on an excellent hot meal for us.
The room was adequate, nothing fancy but the beds were comfortable. The television didn't have any English channels, but that didn't really matter. Some rooms face the street and some face a wall the other side. Ours faced a wall so the view wasn't great but it wasn't noisy. The bathroom was ok, the shower only had three settings - no power, warm and hot, but the warm setting was usually completely fine.
We had evening meal and breakfast at the hotel every day we stayed. The breakfast was ok - there was one choice of cereal, turkey ham and cheese, some fruit and pastries as well as pita bread. The evening meal was very good - soup to start then usually two main (meat) dishes with sides of rice and some kind of potato, along with salad. Dessert was just fruit.
The location of the hotel is excellent for exploring old Jerusalem, right close to Herod's Gate. I would much rather have stayed at the Rivoli then somewhere more fancy further out.
One safety point is that the door is locked overnight and there are no fire escapes.
52 of us stayed here for 5 days. We all agreed that the rooms were very clean and spacious. Decoration was plain but it was probably only a colourful duvet cover away from looking good. The food was fresh and plenty, with the Hassan and his staff being friendly and helpful.
Unfortunately, the street was filthy and off putting but that could not be helped by the hotel.
Air con units were modern and efficient.
Would recommend keeping room key with you as the downstairs reception where keys were kept was left unattended sometimes.
Location was very near to Herod gate- few minutes walk. Would stay here again.
The hotel is awful, filthy and in a location surrounded by street vendors. The staff and manager are rude, never been qualified or study hospitality. The room chamber doesn't know how to make the bed. He only covers the bed, leave it the way it is. He never ever change the sheets. This hotel needs woman and not men who don't know what to do when it comes to cleaning.
Hotel is exceptionally close to the Herod's Gate entrance into Al Aqsa. Conveniently located and gives you a sense of Palestinian life. Great service from the owner and his son. Good restaurants within 200m walking distance from the hotel. Hotel is basic but great value for money. Close to money exchangers and local supermarkets
Very good location in Palestinian part of town, ok internet and no bed bugs! Very nice staff, a bit worn down but for the price definitely ok! The breakfast buffet boring, but again: considering the price, it was fair!