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“Great hotel”

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Leonardo Plaza Hotel Jerusalem
Ranked #25 of 102 Hotels in Jerusalem
Certificate of Excellence
Reviewed 3 April 2012

We stayed three nights. Good location, but I was too tired from site seeing all day to walk to the old city. Nice room and bath. You do have to go to the Ironing room to press clothes.
They do not have irons and ironing board for the rooms. Lucky for me it was next door to my room.Food was okay.Bed was two twins pushed together, and made up seperate/

  • Stayed: March 2012, travelled with friends
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Thank shannun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,008 - 1,014 of 1,427 reviews

Reviewed 1 April 2012

We've stayed at the hotel at the end of March 2012 and received a high floor (20) with a great view of Jerusalem.

The hotel is well-located: around 15-20 minutes walk to most of the old and new city central attractions.

Service is good, both receptionists and dining room workers were helpful and had a warm attitude.

Breakfast was great: a rich variety of cheeses, fish, salads and fruits. It was the best breakfast I've ever had anywhere at israel.

The room was clean and lovely.

The only disadvantage that I've noticed was that nobody asked for my preferred newspaper, so I probably received the default one ("Maariv"), but it was not a matter of great importance since naturally we didn't arrive to Jerusalem to read newspapers...

In conclusion, I recommend this hotel, and we'll seriously consider returning to it on our next Jerusalem vacation.

Room Tip: Ask for a room on a high floor and away from the elevators. If you need a double bed, don't hes...
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  • Stayed: March 2012, travelled as a couple
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Thank UG993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2012

The Leonardo Plaza (formerly the Sheraton Plaza) was a very pleasant surprise. On our recent trip to Jerusalem we stayed here 4 nights. The staff was knowledgeable and friendly. The location was good - well situated between Old and New Jerusalem. The lobby bar was a wonderful place to unwind at the end of a busy day. And, while it was well used, it was never boisterous and the layout of the furniture made conversation with friends easy. Two tips about ordering from the bar: 1. The waitstaff in the lounge are unbelievably slow. We learned to place our order at the bar and simply have them deliver the beverages to us. 2. The wine (they only have two choices - red or white) is SUBSTANTIALLY less expensive by the bottle than the glass. Literally, if you purchase by the glass you will pay almost 3x as much as you would if you just ordered the bottle. And, by the way, they allow you to leave with the bottle which means you can take it to dinner or back to your room. A very nice touch.

Pros
The staff was very responsive and helpful.
The food was very good. The breakfast and dinner buffets were very well stocked and offered quite a diversity of foods. Getting a cup of coffee at breakfast, though, is quite a challenge.
Location - great views of the city, especially from the upper floors. Upscale shopping a 3 minute walk away.
Business Center and onsite shopping (one of the stores allowed a travel companion to wear a piece of jewelry for 24 hours to see if she liked it).

Cons
Hotel is dated and needs an update.
Wifi is not available anywhere without a (hefty) charge. And, you're limited to one device.

Special note about elevators: They are not typical. The call buttons actually require you to key in your floor. You are then instructed to step to a particular elevator that will take you to your room, (or the lobby, etc.). More than once I saw the "up" indicator light flash and I boarded the elevator only to discover there were no floor buttons inside the elevator and I was stuck until the first stop.

Room Tip: The nicer rooms seem to be on the higher floors. And, you definitely do not want a room near the el...
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  • Stayed: March 2012, travelled with friends
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1  Thank TreadingGrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2012

my husband and i enjoying staying at the leonardo plaza hotel.our room was large and clean ,comfortable and quiet.we are very happy with our stay.my only concert is that the cost of internet access is prohibitive and not in line .

Room Tip: high floor old city view
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  • Stayed: February 2012, travelled as a couple
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1  Thank jean p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2012

I recently had a wonderful overnight stay at the Leonardo Plaza. The room was roomy, with a great view of Jerusalem, and a very comfortable bed. I had both dinner and breakfast in the hotel. Both meals had a large selection of delicious foods. The staff was courteous and helpful, particularly with suggestions of where to go and what to see in my limited time there. I'm only sorry that my stay there was so short!

Room Tip: Higher floors have more of a view.
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  • Stayed: March 2012, travelled solo
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Thank Ruth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2012

Staying at the Leonardo Plaza in Jerusalem was a highlight of an incredible trip.  If you are looking for lodging in a family atmosphere of safety, great food and pleasant accomodations, this is the place.  A special thanks to Manager Gaby for his thoughtful care and Chef Levana for sharing a recipe for one of the best desserts I've ever tasted. Shalom!

  • Stayed: March 2012
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1  Thank Vickip957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2012

Our group have enjoyed the stay in Leonardo Plaza Jerusalem. good service and enjoyable food. This is not our first time in this hotel. we are planning to return in the coming future. Mr, Geby Hasin,Outaman and Yooseph have been very helpful to us. Thanks for everything.
GIDON

  • Stayed: March 2012, travelled on business
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Thank GIDON L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#19 Luxury Hotel in Jerusalem
Price Range: $312 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leonardo Plaza Hotel Jerusalem 5*
Number of rooms: 270
Official Description (provided by the hotel):
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton

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