The staff are wonderful and that is important but they don't make up for the other issues. The executive room is outdated and the corridors dark and dirty. It appeared that they had not vacuumed the halls in days.
As a titanium platinum member that has been traveling extensively during covid, I am aware of the challenges and restrictions but I have always found simple things like coffee and water available at a bar, lounge or restaurant throughout the day as a substitute. This is not offered here.
Having just come from several other Marriotts in Turkey, where COVID was not excuse to lower service, I am disappointed.More
- Free parking
- Room service
- Fitness centre