We felt we were really looked after when we arrived, we wanted to change rooms and were supported to do that immediately. Most of the staff were so helpful and thoughtful towards us.
The breakfast is amazing and we enjoyed it everyday and especially my 9 year old who loved the fluffy pancakes! We left at 5.30am and they had breakfast laid out and also gave us 3 bottles of water and some Arab sweets to take to the airport.
We had a fantastic driver Abu Saleem who was a knowledgeable, experienced guide - he also didn't smoke and speaks excellent English so for us he was perfect. Go for him if you can! He also assisted us to take a day trip to Israel with the minimum of fuss. We had 5 good days of trips to Mount Nebo, Kerak, the Dead Sea, Israel, Madaba and the Hot Springs!
My daughter wants to write she really liked the fact they could all speak English in the hotel.
Ahmad E in the dining room was especially helpful. The ladies of the gym and swimming pool were lovely and helpful lending our daughter a swim cap. Men and women have separate days be aware.
The negatives are the shower in the bathroom leaked every time we showered so the floors were wet and we had to use lots of towels which defeats the idea of eco conservation of towels.
The only English non news channel which was really good was very frustrating because the signal is very weak - you'd be watching a brilliant film after a hard day of travelling and it would cut out. Called them to fix it but they couldn't do anything.
The internet in the internet room is slow and weak signal but good opposite reception on your own laptop.
Sadly, on the last day after having the loveliest staff treatment my husband overheard a particular reception staff member and the kitchen staff laughing about me - his wife so not so nice a note to end what was otherwise a wonderful trip. This really hurt our feelings - and my daughter still doesn't know this happened as it would hurt her memory and feelings of her excellent holiday in Jordan. Staff should be careful because lots of people understand Arabic.
- Official Description (provided by the hotel):
- Toledo Hotel is located on the edge of downtown and within a few minute walk to the new Abdali city center. 107 guest rooms and suites. Studio room with kitchenettes are available for long term stays. In room WiFi and ADSL. 7 meeting rooms 15-400 persons. Large gym and indoor pool. ... more less
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- Also Known As:
- Toledo Hotel Amman
- Amman Toledo Hotel