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All reviews safwa tower excellent hotel other hotels king abdul aziz gate masjidil haram stayed here for nights same building umrah trip food court room size shopping mall nice stay easy access hotel is located clock tower excellent service few steps
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Reviewed January 11, 2018 via mobile

The hotel is very old, expensive ,no free parking and normal service.
The bed was so baaaaaaaaad.
Only location is good . Direct to the haraaam
I will not book again in this old hotel .
My room 4 beds.
Room 308

Date of stay: January 2018
Trip type: Travelled with family
Thank Abdulaziz A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dar_AlGhufran_Hotel, Guest Relations Manager at Dar Al Ghufran, responded to this reviewResponded January 13, 2018

Dear Valued Guest
Thank you very much for having taken the time to tell us about your experience at Al Safwa Tower – Dar Al Ghufran Hotel. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We appreciate you sharing your comments and it is our hope to have the pleasure of welcoming you again soon.

Best Regards
Abed Al Malki
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 4, 2018

Room was spacious for four people and it was cleaned except trash. Location is excellent.
The Bellmen Service was excellent and whole staff is very polite and obedient and their in-charge is very cooperative.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mohammad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dar_AlGhufran_Hotel, Guest Relations Manager at Dar Al Ghufran, responded to this reviewResponded January 6, 2018

Dear Mr. Mohammed,
Thank you very much for having taken the time to tell us about your experience at Al Safwa Tower – Dar Al Ghufran Hotel. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We appreciate you sharing your comments and it is our hope to have the pleasure of welcoming you again soon.

Best Regards
Abed Al Malki

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 31, 2017 via mobile

Awesome Hotel Would TOTALLY recommend this hotel to anyone wanting to go for Umrah or even Hajj it is located in the perfect place 5 minutes walk from haram and located near King Abdul Aziz Gate...
My 7 year old cousin says that she would give it a 7 star rating as she absolutely loved it and it was her first time going to Saudi Arabia so it was a delightful experience for her...the service and hospitality of the hotel was by far the best and I would love to come again and book it in advance In’sha’Allah when I do come again

Date of stay: December 2017
Trip type: Travelled with family
2  Thank safia_hanif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dar_AlGhufran_Hotel, Guest Relations Manager at Dar Al Ghufran, responded to this reviewResponded January 3, 2018

Dear Valued Guest
Thank you very much for having taken the time to tell us about your experience at Al Safwa Tower – Dar Al Ghufran Hotel. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We appreciate you sharing your comments and it is our hope to have the pleasure of welcoming you again soon.

Best Regards
Abed Al Malki
Guest Relation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 10, 2017

It was above and beyond service. very classy and comfortable stay. I recommend it very highly.
the staff was great and the food was very good. rooms are very clean and it is close to al haram and market places. transportation is also close.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 752faisals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dar_AlGhufran_Hotel, Guest Relations Manager at Dar Al Ghufran, responded to this reviewResponded December 12, 2017

Dear Mr. faisals
Thank you very much for having taken the time to tell us about your experience at Al Safwa Tower – Dar Al Ghufran Hotel. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We appreciate you sharing your comments and it is our hope to have the pleasure of welcoming you again soon.

Best Regards
Abed Al Malki
Guest Relation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 2, 2017

Location, Location, Location … This Hotel was perfect for me and my family while we stayed in Mecca for Umrah. We had booked 2 Rooms with 2 Beds in Each room ( since no king was available ). We were given Free Breakfast each morning for our 5 Night stay. The Breakfast was huge, had options to satisfy many people visiting from various parts of the world. The Hotel has a Mosque within the Towers which is part of MECCA, ensuring all your prayers are done inside Mecca area. The Hotel is few min walks to King Abdul Aziz Gate #1.

We Highly recommend this hotel, the soft and hard products were top of the line. Staff were friendly. We had no issue whatsoever while we stayed here for 5 nights. If your interested in visiting Mecca, we would highly recommend contacting Labaik Tours from USA – They help make your stay very smooth.

Room tip: Near Elevator, easy to go for Salah.
Date of stay: November 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank AdnanSamia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dar_AlGhufran_Hotel, Guest Relations Manager at Dar Al Ghufran, responded to this reviewResponded December 4, 2017

Dear Valued Guest
Thank you very much for having taken the time to tell us about your experience at Al Safwa Tower – Dar Al Ghufran Hotel. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We appreciate you sharing your comments and it is our hope to have the pleasure of welcoming you again soon.

Best Regards
Abed Al Malki
Guest Relation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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