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All reviews sofa bed haram view excellent location hilton hotel room service few steps al haram house keeping bin dawood umrah visit prayer times holy mosque comfortable stay clean rooms quad room ground floor excellent service
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Reviewed January 3, 2018 via mobile

Its a very classy and nice hotel..very very close to Haram..just 5 to 6 mins walk..you can have easy access to KFC, MCD, Dominos, shopping mall, supermarket and telco shops for sim card..

Everything is nice bout the hotel including the staffs, except the elevator..its horrible.. its not sufficient to accommodate all the guests.. you may end up waiting for the elevator for more than 20 mins..as there is only 1 elevator on our floor, we end up taking the stairs most of the time to catch other elevators on another floors..

Have to leave super extra early for prayers..(which defeat the purpose of having a hotel near haram)..

Stayed: December 2017, travelled with family
Thank Ezrina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makkah_Millennium, General Manager at Makkah Millennium Towers, responded to this reviewResponded January 6, 2018

Dear Ezrina K,

First of all, please accept my thanks for your stay at Makkah Millennium and sincerely appreciate your comment and review which enables us to improve our services.

we are very displeased to learn that you have experienced some difficulties in our service and we sincerely apologize for this...

We trust that you are gracious enough to allow us another opportunity to make-up for this last stay… Until then, please accept our regards.

Sincerely yours,
Ibrahim Al Fati
Cluster General Manager
Makkah Millennium Hotel & Towers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 2, 2018

it was really good specially the team we had early check in without charges almost 10 hours early they did without any charges and view was Kabba very close to masjid
very comfortable place and down u will find many shops and resturants

  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Aysha N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makkah_Millennium, General Manager at Makkah Millennium Towers, responded to this reviewResponded January 6, 2018

Dear Aysha N,

Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort.

We look forward to welcoming you back at Makkah Millennium for another memorable experience in the near future.

Best Regards,
Ibrahim Al Fati
Cluster General Manager
Makkah Millennium Hotel & Towers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 1, 2018

This is a wonderful hotel which is situated in front of the Haram just at a walk of 3-4 minutes from King Fahad Gate. For us as a family, the stay was very convenient as one can easily approach the Haram without getting into the hassle of traffic and rush. The rooms were very comfortable and clean. The room offered to us had all types of facilities to make our stay even more comfortable. The washrooms were clean and tidy too and the Housekeeping Staff visited regularly to maintain them. Apart from that, the reception staff and the concierge staff were helpful and efficient too. I would like to appreciate the hotel management for providing us with a comfortable atmosphere during our stay.

  • Stayed: December 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank waqarsarwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makkah_Millennium, General Manager at Makkah Millennium Towers, responded to this reviewResponded January 10, 2018

Dear Waqarsarwar ,

What a wonderful review !!! We love to hear such a positive words. You just made our day!
Thank you again for choosing to stay with us, and we hope we will have the opportunity to be your host during your next visit to the holy city.

Best Regards,
Ibrahim Al Fati
Cluster General Manager
Makkah Millennium Hotel & Towers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 23, 2017

Stayed in mid December and it was wonderful.. no words can describe the warmth and hospitality shown by entire millennium towers team.. room upgrade was provided as a gesture by reception.. room size very spacious.. housekeeping is very attentive to your needs.. regular courtesy calls were made in order to judge satisfaction being provided.. will definitely recommend to others and hope to stay again..

Stayed: December 2017, travelled with family
Thank r0cky212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makkah_Millennium, General Manager at Makkah Millennium Towers, responded to this reviewResponded December 25, 2017

Dear R0cky,

Thank you very much for your great comments- we love to hear such glowing feedback! You just made our day!
Thank again for your detailed review and It means a lot for us to read such a review .
And we do love to welcome you back in the holy city to make you feel extra special at Makkah Millennium.

Best Regards,
Ibrahim Al Fati
Cluster General Manager
Makkah Millennium Hotel & Towers

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Reviewed December 20, 2017

Nice room and big. The place is good location and just take 2-3 mins for Al-Masjid Al-Haram. The food serve very nice and more shop at nearest hotel. Hope soon can stay or visit again your Hotel and Al-Haram masjid. In Shaa Allah.

  • Stayed: November 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank irwan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makkah_Millennium, General Manager at Makkah Millennium Towers, responded to this reviewResponded December 25, 2017

Dear Irwan s,

We are pleased to read from your comments that you had an enjoyable stay at Makkah Millennium .Your kind feedback is much appreciated.
We wish to welcome you again at Makkah Millennium for another positive experience soon.

Best Regards,
Ibrahim Al Fati
Cluster General Manager
Makkah Millennium Hotel & Towers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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