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Reviews (1,333)
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All reviewssofa bedharam viewexcellent locationhilton hotelroom servicefew stepsal haramhouse keepingbin dawoodholy mosqueprayer timescomfortable stayumrah visitground floorquad roomking fahd gateexcellent service
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Reviewed January 16, 2018 via mobile

I stayed for 5 nights. Room was all through clean.
My house keeping Mr Anwar was excellent. Bathroom including mirror was nicely clean.
In one word it was excellent. We enjoyed our staying . prayers room in the hotel also attracted my heart. Clean and quiet.

Stayed: January 2018, travelled with family
Thank Badrul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makkah_Millennium, General Manager at Makkah Millennium Towers, responded to this reviewResponded January 17, 2018

Dear Badrul H,

What a wonderful review !!! We love to hear such a positive words. You just made our day!
Thank you again for choosing to stay with us, and we hope we will have the opportunity to be your host during your next visit to the holy city.

Best Regards,
Ibrahim Al Fati
Cluster General Manager
Makkah Millennium Hotel & Towers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 11, 2018

millennium - new owners of the towers need to raise their standards in comparison with previous owners. ie Hilton towers. upon arrival my room was not ready and checked in at approx. 11.15 pm. being a member of the loyalty programme I did not receive any benefits. the service and location is excellent. getting to the towers on by taxi is a huge problem. the traffic authorities deny entry to the hotel at certain time. once me and my family had to be dropped of 700m from the hotel and had to walk to the hotel with our luggages.

  • Stayed: December 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank astech312578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 7, 2018 via mobile

I am performing Umrah every year staying here since 2010 and their hospitality was amazing. Since last year, their services have literally went down. You have to call room service at least thrice to make the room. Only three lifts for 23 floor building of which only 2 are operation at any time so you have to leave 15 mins before prayer time not to catch the jamaat but the lift.

Simply disappointed

Stayed: January 2018, travelled as a couple
Thank Syed Adil I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makkah_Millennium, General Manager at Makkah Millennium Towers, responded to this reviewResponded January 7, 2018

Dear Syed Adil I,

First of all, please accept my thanks for your stay at Makkah Millennium and sincerely appreciate your comment and review which enables us to improve our services.

we are very displeased to learn that you have experienced some difficulties in our service and we sincerely apologize for this...

We trust that you are gracious enough to allow us another opportunity to make-up for this last stay… Until then, please accept our regards.

Sincerely yours,
Ibrahim Al Fati
Cluster General Manager
Makkah Millennium Hotel & Towers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 3, 2018 via mobile

Its a very classy and nice hotel..very very close to Haram..just 5 to 6 mins walk..you can have easy access to KFC, MCD, Dominos, shopping mall, supermarket and telco shops for sim card..

Everything is nice bout the hotel including the staffs, except the elevator..its horrible.. its not sufficient to accommodate all the guests.. you may end up waiting for the elevator for more than 20 mins..as there is only 1 elevator on our floor, we end up taking the stairs most of the time to catch other elevators on another floors..

Have to leave super extra early for prayers..(which defeat the purpose of having a hotel near haram)..

Stayed: December 2017, travelled with family
Thank Ezrina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makkah_Millennium, General Manager at Makkah Millennium Towers, responded to this reviewResponded January 6, 2018

Dear Ezrina K,

First of all, please accept my thanks for your stay at Makkah Millennium and sincerely appreciate your comment and review which enables us to improve our services.

we are very displeased to learn that you have experienced some difficulties in our service and we sincerely apologize for this...

We trust that you are gracious enough to allow us another opportunity to make-up for this last stay… Until then, please accept our regards.

Sincerely yours,
Ibrahim Al Fati
Cluster General Manager
Makkah Millennium Hotel & Towers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 2, 2018

it was really good specially the team we had early check in without charges almost 10 hours early they did without any charges and view was Kabba very close to masjid
very comfortable place and down u will find many shops and resturants

  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Aysha N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makkah_Millennium, General Manager at Makkah Millennium Towers, responded to this reviewResponded January 6, 2018

Dear Aysha N,

Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort.

We look forward to welcoming you back at Makkah Millennium for another memorable experience in the near future.

Best Regards,
Ibrahim Al Fati
Cluster General Manager
Makkah Millennium Hotel & Towers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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