I’ve stayed many hotels in Makkah, but definitely Swissotel has been the greatest customer service. The employees are very genuine and helpful.... we felt welcomed and happy !
First of all excellent lobby and counters. All the employees are very cordial and friendly. They wish to make the checkin procedure quickly i think they can realize the tiredness of hajjees. First 2 days we thought the smell is from any air freshener but my daughter informed that those are from fresh flowers.
*Their lift is available all the time and very fast.
*Breakfast is excellent. All the items are fresh and delicious. Gladly saw that there was kids buffet corner where everything is mini size like burger, dessert items.
* Rooms are so clean and sunny.
* Best thing is there are arrangement for salat in both entry of the hotel. And at the entry side of the shopping centre you can see Kaaba directly.
* If Allah grant us the opportunity to visit again we will definitely be booking at the Swissotel and be assured we will definitely recommend this hotel to all our friends and family.More
- Free Wifi