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“Best hotel in Kuwait” 5 of 5 bubbles
Review of Holiday Inn Kuwait Al Thuraya City

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Holiday Inn Kuwait Al Thuraya City
Ranked #9 of 67 Hotels in Kuwait City
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Best hotel in Kuwait”
5 of 5 bubbles Reviewed 10 March 2012

I was about to say that this is the best hotel in Kuwait, and then found that as per Trip advisor, it is actually the best.. so just to confirm, very nice hotel, pleasant, comfortable.. will be my hotel each time in Kuwait.
thanks for all the hotel team.

Room Tip: Best rooms are in the 9th floor
See more room tips
  • Stayed March 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank D_Rached
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaKuwait, Front Office Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review, 17 March 2012
Dear Guest,

Thank you very much for your recent review regarding your stay at the Crowne Plaza Kuwait.

Your comments are extremely valuable to our organization and it is encouraging for us to receive such praise and acknowledgment.

Thank you for your loyalty towards InterContinental Hotels Group. We look forward to welcoming you on a return visit to Crowne Plaza Kuwait.

Best regards,

Elezi Zekirija
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

486 reviews from our community

Traveller rating
    291
    152
    26
    6
    11
See reviews for
33
17
23
374
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Jeddah, Saudi Arabia
1 review
5 of 5 bubbles Reviewed 6 March 2012

My stay at Crowne plaza was pleasant and comfortable....everything was great
the reception guy was professional with full information.. the Ambassador suite where i stayed was wonderful the breakfast is so rich... Internet is fast and for free ..free transportation to the Airport..wish to comeback very soon

thank You

Room Tip: Ambassador Suite
See more room tips
  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mohammad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaKuwait, Front Office Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review, 17 March 2012
Dear Guest,

Thank you very much for your complimentary review you have posted here in tripadvisor.

We value your time taken to share your experience with us and the rest of the viewers. It is truly rewarding when the guest takes the time to say thank you.

Once again, thank you for your thoughtful comment's and we look forward to the opportunity to welcoming you for another enjoyable and quality stay.

Best regards,

Elezi Zekirija
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
seminole
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 February 2012

This is a great place to stay. All the staff in the lounge are outstanding. Rose is the BEST! Wonderful restaurants and the gym & spa are awesome. Thanks for your consistent performance. Tx, James P.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank james p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaKuwait, Front Office Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review, 3 March 2012
Dear Guest,

Thank you for your recent review regarding your stay at the Crowne Plaza Kuwait.

It is indeed appreciated when the guest takes the time to provide us with some open and honest feedback about our hotel facilities, services and the hotel staff.

Your comments have been shared with Rose and the team at the executive lounge.

We hope to see you soon for another enjoyable and quality stay at your second home in Kuwait.

Best regards,

Elezi Zekirija
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
2 reviews
4 of 5 bubbles Reviewed 26 February 2012

Always a very comfortable stay and Andrea is first class in making a guest feel welcome and special. See you again very soon.

Room Tip: ask for view without building site.
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Adam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaKuwait, Front Office Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review, 3 March 2012
Dear Guest,

Thank you for the encouraging review you have posted here in tripadvisor.

We are pleased to receive praise and acknowledgement and it is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you.

Your comments have been shared with Andrea to continue the efforts in delivering the best quality service.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Best regards,

Elezi Zekirija
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 25 February 2012

This hotel has everything you need except the beach. The services are outstanding. We had breakfast and dinner buffet and the variety was awesome. The gym is the best in Kuwait.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank crfa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaKuwait, Front Office Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review, 3 March 2012
Dear Guest,

It was our pleasure having you with us during your stay in Kuwait. We appreciate your positive review you have posted here in tripadvisor.

We look forward to the opportunity of welcoming you back in not too distant future.

Best regards,

Elezi Zekirija
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, Scotland, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 February 2012

The rooms are great and the hotel has all the amenities you'd expect. Several good restaurants. The mainly philipino staff are friendly and attentive. The common areas and lobby are very dated though. A new wing is being built which should address this, however. Beware, fruit based drinks are VERY expensive. In the winter the air conditioning doesn't work too well/isn't turned on, so if you like a cold room as I do, you won't get one here.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Greig M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaKuwait, Front Office Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review, 3 March 2012
Dear Guest,

I would like to thank you for taking the time to share your experience through tripadvisor. It is comments such as yours that help us improve our hotel and its facilities.

Rest assured that the Management team of the Crowne Plaza has taken a step forward with the regards to upgrading the lobby while the new wing is due to be fully operational.

I would be very great full if you could contact me through email at elezi.zekirija@crowneplaza.com.kw providing your details of your last stay in order for us to mark your room temperature preference for your future arrivals.

Once again, thank you for your candid feedback and we look forward to see you soon.

Best regards,

Elezi Zekirija
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Europe
Level Contributor
84 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 22 February 2012

Best part of this experience was with the check in Marisol a Philipine who was excellent and made my stay feel welcome. It was a shame the breakfast team let the hotel down as the service and set up was very poor and looked so disorganised. Apart from that, it was ok.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank saint0975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Kuwait Al Thuraya City

Property: Holiday Inn Kuwait Al Thuraya City
Address: P.O. Box 18544 Farwaniya, Kuwait City 81006, Kuwait (Formerly Crowne Plaza Kuwait City)
Phone Number:
Region: Kuwait > Kuwait City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Kuwait City
#5 Business Hotel in Kuwait City
#6 Spa Hotel in Kuwait City
#9 Luxury Hotel in Kuwait City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Holiday Inn Kuwait Al Thuraya City 5*
Number of rooms: 296
Official Description (provided by the hotel):
Holiday Inn Kuwait Al Thuraya City is the authentic urban resort and business hotel in Kuwait. We are conveniently located within 20 minutes from the major government & corporate offices, and only 5 minutes to Avenues, 360 Shopping Mall and Golf Club. Kuwait International Airport is only a 5-minute drive away. Business and leisure travelers alike will appreciate the lush grounds and the prestigious High ways in which you will find many experiences to last a lifetime. Enjoy the largest free-form swimming pool. Holiday Inn Kuwait Al Thuraya City offers 300 guestrooms with a variety of Pool view, suites and club floor rooms. The Hotel is equipped to host business meetings & social gatherings with eighteen flexible function rooms, and three grand ballrooms that accommodates up to 500 guests. 24-hour business centre with high-speed Internet access and Free Wi-Fi in all the guest rooms and meeting rooms that make doing business a snap. We offer wide choice of restaurants serving International cuisine, Iranian, Japanese, Middle Eastern, Far Eastern, American and seafood specialties. The renowned Spa and health Club invites guests to a variety of marvelous experiences with outstanding recreational facilities including a 24-hour gym, tennis, squash, swimming pools and numerous massage treatments. ... more   less 
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Also Known As:
Crowne Plaza Hotel Kuwait City
Crowne Plaza Kuwait City
Holiday Inn Kuwait Al Thuraya City Kuwait City

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