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Reviewed April 10, 2018

nicely located hotel, with a shopping mall next to it and some good places to eat.
Rooms are good size and nicely done with all amenities.
Staff is very helpful and service is quick.
Food is good especially the breakfast is well laid out with quite a few options to eat

Stayed: April 2018
Thank Tushar D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hisham S, General Manager at Le Royal Hotel, responded to this reviewResponded August 10, 2018

"Dear Guest,

We are pleased that you enjoyed your stay with us and truly appreciate your positive feedback.
Thank you for mentioning the detail attentions, our team takes great pride in offering our guest such an inspiring stays.

Once again thank you and we look forward to welcoming you back soon.

Remain with sincere regards
Hisham Sultan
Director of Operations Le Royal Hotels’ Kuwait & Management Team"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 3, 2018 via mobile

Good location,poor restaurant,gloomy environment.
Very comfortable bed,clean room but old ,stayed 3 days,had good sleep,kind stuff,food no good ,coffee either,just for stay /sleep,do not expect more!
Kentucky near by,saved my life

Stayed: March 2018, travelled on business
1  Thank İlhan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hisham S, General Manager at Le Royal Hotel, responded to this reviewResponded March 9, 2018

"Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Hisham Sultan
Director of Operations Le Royal Hotels’ Kuwait & Management Team"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 20, 2018 via mobile

I’ve stayed at Le Royal hotel almost 4 times , short and long visits, and it has been nothing but comfy stays , clean rooms , good room service, very nice places to have breakfast and lunch , I love the place

Stayed: January 2018, travelled as a couple
Thank 64hudat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hisham S, General Manager at Le Royal Hotel, responded to this reviewResponded March 2, 2018

"Dear Guest,

We are pleased that you enjoyed your stay with us and truly appreciate your positive feedback.
Thank you for mentioning the detail attentions, our team takes great pride in offering our guest such an inspiring stays.

Once again thank you and we look forward to welcoming you back soon.

Remain with sincere regards
Hisham Sultan
Director of Operations Le Royal Hotels’ Kuwait & Management Team"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 9, 2017

Rooms were nice and big. The location was good in front of the sea. the staff was friendly.
However, the hotel is not recommended for the business trips; the internet connection was too slow and unreliable.

  • Stayed: February 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank BESHOY M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hisham S, General Manager at Le Royal Hotel, responded to this reviewResponded March 2, 2018

"Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Hisham Sultan
Director of Operations Le Royal Hotels’ Kuwait & Management Team"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 20, 2017 via mobile

i just checked out from this 4 star hotel.
first thing that annoyed me was
the burger restaurant next to the entrance...this is very bad welcoming smell .the room needed a deep clean ...there were stains everywhere ..the furniture is old ..the smell of the blanket is very bad smell .the breakfast buffet was free with the room but it doesn’t worth waking up for ..very cold and its limited choices . the swimming pool is bad location bad environment bad scene . near the hotel a noisy hussainiah ( place were shiaah are gathering and praying)the wifi is free but its very slow
the only good thing in this hotel is the staff are very nice an helpful ..
the hotel need renovation it must change the entrance some where a way from the burger resturant ..

Stayed: October 2017, travelled with family
1  Thank Nora A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hisham S, General Manager at Le Royal Hotel, responded to this reviewResponded March 2, 2018

"Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Hisham Sultan
Director of Operations Le Royal Hotels’ Kuwait & Management Team"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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