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110 - 115 of 760 reviews
Reviewed April 3, 2018

Good location in the city, near the museum, near the Grand Lycée de la Mission laïque française, staff friendly and professionnal. The room was very good ; excepted the smell of tobacco and some noise with the music on Friday evening.

Stayed: March 2018, travelled on business
Review collected in partnership with this hotel
Thank michelbur2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophia F, General Manager at The Smallville Hotel, responded to this reviewResponded April 4, 2018

Dear Michelbur2018,

Thank you for taking the time to review our property!

Kindly note that we are very happy to hear from you. In reference to your feedback, please be informed that we will add your preferences to your profile, which will help us assign a suitable room to fit your needs.

Hoping to see you back very soon.

With Warmth,

Sophia Fakhry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

Good property, great reception staff, but the arrangement for 5 guests is very cramped. Would probably go back but not as a 5. Check out was very slow. We didn't visit the pool but the hotel is nicely presented and comfortable

Room Tip: Not to fit in 5 adults in one of the family suites
Stayed: March 2018, travelled with friends
Review collected in partnership with this hotel
Thank Haleh T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophia F, General Manager at The Smallville Hotel, responded to this reviewResponded April 4, 2018

Dear Haleh T,

Thank you for taking the time to review our property, it is a great pleasure to know that it appealed your taste.

Allow me to apologize for the inconvenience endured during your stay.

As for the check out experience, I will look personally into this case to make sure it does not happen again.

We always accommodate at The Smallville Hotel individuals and groups. Therefore, my suggestion is to have a booking done directly with us in order to better advise you with the best room to be booked that may fit according to the number or persons.

This is the email of the Just Ask Team with whom you may get in direct touch for bookings and other inquiries guest.relations@thesmallville.com

I trust that The Smallville Hotel will be your always home in Beirut, promising ourselves to welcoming you back very soon so you may take the opportunity to try our hotel pool and outlets.

With Warmth,

Sophia Fakhry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 31, 2018

I’ve been coming at this fancy hotel since opening few years ago. The lobby and common spaces are decorated in a pop art style and the staff is young and all are very nice. Rooms are very large decorated with some iconic design pieces. From top levels the sight is amazing. I would never change for another hotel.

Stayed: March 2018, travelled on business
Review collected in partnership with this hotel
Thank Giulio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophia F, General Manager at The Smallville Hotel, responded to this reviewResponded April 1, 2018

Dear Giulio C,

Allow to thank you for taking the time to share with us your experience at our beautiful property!

It takes me a great pleasure to know that The Smallville Hotel is your always home in Beirut!

We promise you to meet your expectations every time you stay with us by delivering the high standard of courteous, personalized, and professional service you are used to.

We are very looking forward to welcoming you back to our property.

With Warmth,

Sophia Fakhry
General Manager







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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018

My home from home with everything you need on a business trip (efficient check in and out, 24 hour room service, clean rooms & comfy bed, great breakfast and it’s ok if I want an expresso to pay for it - stop complaining ;) )with a comic hero theme ;) and funny video clips & music in the lift ; -)

Room Tip: 15 floor is amazing
Stayed: March 2018, travelled on business
Review collected in partnership with this hotel
2  Thank MikeAthensGreece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophia F, General Manager at The Smallville Hotel, responded to this reviewResponded March 29, 2018

Dear MikeAthensGreence,

Allow me to thank you for taking the time to review our property!

It is a great pleasure to know that we exceeded your expectations during your stay.

The Smallville Hotel has been always the home away from home for many guests and travelers.

We are very looking forward to welcoming you back very soon to our property.

With Warmth,

Sophia Fakhry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 24, 2018 via mobile

Staff were very polite and helpful. Rooms spacious and modern but the colours and decor were too much for me. Reception staff helped with car rental etc.

Location is ok as well and well known to cabs.

Price was reasonable as well and good value for money.

Stayed: November 2017, travelled with friends
Thank Mohamed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophia F, General Manager at The Smallville Hotel, responded to this reviewResponded March 25, 2018

Dear Mohamed M,

Allow me to thank you for the time you took to review our property!

Please note that it was a great pleasure to have you at our property.

Our staff and service is designated to make every guest satisfied. As for the decoration, you may be in touch directly with our Just Ask Team for your suggestions by email on guest.relations@thesmallville.com and we will definitely be looking into your opinion.

I am looking forward to welcoming you back to our property.

Best Regards,

Sophia Fakhry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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