We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A multitude of respect and appreciation”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ramada Abu Dhabi Downtown
Ranked #31 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 29 May 2012

Dear Cristal salam hotel's Staff,
Ms. Yaillin,
50 characters are not enough to explain how much your team is magnificently Professional specially the smile what I seen in their faces. I would like to thank AHMED. Ester, George, Subahdeeb...every one who made my stay WONDERFUL.... Ahmed Abdel Hamid (UNB
)

Room Tip: It's hard to did not find something to criticize
See more room tips
  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ahmed helmi a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamal F, General Manager at Ramada Abu Dhabi Downtown, responded to this reviewResponded 3 June 2012

I would like to take this opportunity to thank you very much for your kind review and glad that you had enjoyed your stay with us. I have conveyed your kind words to our staff and very much touched by your thoughtful gesture. Your feedback encourages us to continue to provide outstanding service.

If there is anyways that we can be of further assistance, please do let us know and we are all looking forward to meet you on your next visit at the Cristal Salam Hotel.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (751)
Traveller rating
Traveller type
Time of year
Language
  • More languages

592 - 598 of 751 reviews

Reviewed 28 May 2012

This place is amazing value for money. Brand new with great facilities. the staff are wonderful, the food is exquisite. Easily a 5 star service.

I recommend this to everyone.

Room Tip: All seem good to me!
See more room tips
  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Keith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamal F, General Manager at Ramada Abu Dhabi Downtown, responded to this reviewResponded 28 May 2012

Thank you for your good comments and your kind review. We are happy to know that we were able to meet your expectations and it feels great to read you had a wonderful stay with us.

Once again thank you and we look forward to welcome you back.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2012

honestly speaking, cristal hotel salam exceeded our expectations in almost every aspect. it can even surpass, i believe, some five star hotels in abu dhabi in terms of service, the hotel ambiance and the quality of rooms. we felt very much pampered by all the staff who never get tired of smiling and they treated us like VIPs. the food is very nice and very tempting( i highly recommend the australian beef steak and grilled salmon or the carbonara in 2.13 restaurant,the beeeest!!)
The spa and the gym are top of the class. the pool beside the vertical bar, although small, is very inviting and we had a great time there with my daughter. Vertical is one of the high-end bars I've been to in abu dhabi. Although classy, you will never feel being left out. Very comfortable. There is no live band but there is music that you can groove up to. It's a new hotel so maybe in the near future, live bands will be one of the main attractions there.
All in all, i recommend this hotel to those who are planning to visit abu dhabi. It"s location is not so close to the heart of the city, but it's very near the abu dhabi mall, and there's plenty of taxis in abu dhabi anyway, so no prob.
To Cristal Salam Hotel staff, you pampered us so well that we will be back soon, very soon. Thanks to all. Cheers!

Room Tip: the amber room is perfect for a small family.
See more room tips
  • Stayed: May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jollybokyesha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamal F, General Manager at Ramada Abu Dhabi Downtown, responded to this reviewResponded 28 May 2012

Thank you for taking the time to write a review about your stay at Cristal Salam Hotel. We are grateful that we were able to provide you a wonderful stay and satisfying experience, from the warm welcome in Reception, delectable food selection in 2.35 Restaurant and inviting atmosphere in Vertical and pool area. We will continue to provide comfort and hospitality for those away from home. Through this appreciation that we commit to strive more in maintaining the best of service to all our guests.

If there is any further way that we can assist you, please let us know. Looking forward to welcoming you again at Cristal Salam Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2012

Two Thumbs Up..I will certainly recommend Cristal Salam. It's a great place to stay. I like their room...elegant, comfy and clean. Exceptional customer service.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SheryllB_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamal F, General Manager at Ramada Abu Dhabi Downtown, responded to this reviewResponded 28 May 2012

Thank you for your good comments and your kind review. We are happy to know that we were able to meet your expectations and it feels great to read you had a wonderful stay with us.

Once again thank you and we look forward to welcome you back.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2012

I really enjoyed staying in this hotel because of the nice management and stuff services pluse I got a free breakfast and they have upgraded me to a bigger room I am pretty sure that they have very competitive price

  • Stayed: April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank goldwing_92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamal F, General Manager at Ramada Abu Dhabi Downtown, responded to this reviewResponded 23 May 2012

It is always a pleasure to read such fantastic reviews from our guests. I am most pleased to hear that you enjoyed your stay at our hotel. Our outstanding staff enjoying making our guests feels welcome.
Thank you for choosing to stay with Cristal Salam Hotel and we are all looking forward seeing you again on your next stay with us.

If there is anyways that we can be of further assistance on your next visit, please do let us know.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2012

i stayed at this hotel twice during a business trip. On arrival I was immediately upgraded to an executive suite and treated like I was the only guest in the hotel...it wasn't busy but it was impeccable service.
The room was one of the best I've had, not over the top just reaaly stylish. The hotel is not close to any beaches but only a 10 minute taxi ride to most of the tourist atttraction.
I'll definately stay here again if I'm in Abu Dhabi.

  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ewan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamal F, General Manager at Ramada Abu Dhabi Downtown, responded to this reviewResponded 23 May 2012

I would like to thank you for the time and effort you have taken to share with us your experience at the Cristal Hotel, guests such as yourself enable us to maintain the high standards of service expected of us.

It is always very rewarding for my team and I to know that Cristal Salam Hotel will be your first choice in Abu Dhabi.

Furthermore If there is anyways that we can be of further assistance on your next visit, please do let us know.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2012

Good Day!
I just want to compliment Ms Sherylle Santos for helping me arrange a suprise birthday cake and a bottle of red wine. I appreciate her good hospitality service with nice smiles every minute which every guest looks for in a fine service at par with the best hotels in the world. She should be one of the assets in terms of quality and commendable service that will help in boosting profit in your hotel. Thank you so much!

  • Stayed: May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mannie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Abu Dhabi hotels
1.6 km away
Ramada Abu Dhabi Corniche
Ramada Abu Dhabi Corniche
#53 of 128 in Abu Dhabi
538 reviews
0.9 km away
City Seasons Al Hamra Hotel Abu Dhabi
1.4 km away
Tryp by Wyndham Abu Dhabi City Centre
Show Prices
Show Prices
Show Prices
3.5 km away
Sheraton Khalidiya Hotel
Sheraton Khalidiya Hotel
#85 of 128 in Abu Dhabi
362 reviews
1.8 km away
Cristal Hotel Abu Dhabi
Cristal Hotel Abu Dhabi
#11 of 128 in Abu Dhabi
1,560 reviews
1.2 km away
Holiday Inn Abu Dhabi Downtown
Show Prices
Show Prices
Show Prices

Been to Ramada Abu Dhabi Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Abu Dhabi Downtown

Address: 8th Street | Tourist Club Area, Opposite Abu Dhabi Municipality, Abu Dhabi 107523, United Arab Emirates (Formerly Cristal Salam Hotel)
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 128 Hotels in Abu Dhabi
Price Range: $75 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Abu Dhabi Downtown 4*
Number of rooms: 111
Official Description (provided by the hotel):
Ramada Downtown Abu Dhabi an exciting new hotel in the heart of the downtown banking district. Our 112 rooms & suites have been designed with contemporary luxury in mind. Enjoy Korean cuisine or beverages at Sura, let your hair down at our Karoake rooms & savour specially selected cuts of Meat from our Steak menu at Vertical, the city's only Wine Bar & Restuarant while you take in the panoramic views of Abu Dhabi's skyline at night. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity.ca, HotelQuickly, TripOnline SA and getaroom.com so you can book your Ramada Abu Dhabi Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing